Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(287 Reviews)
Rating breakdown 287 reviews
5 Stars
106
4 Stars
59
3 Stars
36
2 Stars
41
1 Star
45
56%of customers recommend this product.
(
139 out of
247)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
5
easy to operate
on August 26, 2022
Posted by: jimsart
from san jose, ca
performance is quiet and excellent cleaning. Very satisfied.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Total junk
on August 24, 2022
Posted by: Lisa Ann PGH
from Pittsburgh
This dishwasher was a replacement from my appliance warrinty company. It in now way compares to my dishwasher that broke. It now takes me running the dishwasher twice due to the dishwasher design not holding enough dishes. The silverware rack is so ridiculous and the silverware gets stuck. And finally there is no drying cycle on this machine. My dishes are wet when I go to put them away. Surely not worth the over 1k price tag.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances, GE Appliances , August 25, 2022
Hello - Thank you for taking the time to leave a review. We appreciate the honesty and feedback. We're also sorry to hear that this dishwasher didn't exceed your expectations. We know it can be frustrating having to run multiple cycles and even more so when you have stuck silverware.
To make things a little easier, we would recommend checking out page 8 in the Owners Manual. This page has some helpful loading tips to help maximize space. Here is a link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga=2.55564393.399297722.1661437536-1100561866.1660575682
All in all, we are going to forward your feedback to our product team for review. If you have anything else you need, feel free to reach out to us.
Jonathon@GEA
To make things a little easier, we would recommend checking out page 8 in the Owners Manual. This page has some helpful loading tips to help maximize space. Here is a link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga=2.55564393.399297722.1661437536-1100561866.1660575682
All in all, we are going to forward your feedback to our product team for review. If you have anything else you need, feel free to reach out to us.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Dishes not clean. No dry cycle
on August 24, 2022
Posted by: Black GE DISHWASHER
from Indiana
I was so looking forward to getting this new dishwasher but it is a disappointment. I have to wash the dishes before loading or else it doesn’t even touch the left-on food. There’s no dry cycle so everything is soaked when it’s finished and I have to towel dry. It is quiet and pretty but what good is that if my dishes are still dirty? Disappointing. We paid a lot of money and feel cheated.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 26, 2022
Hello there - we're happy to know that you like the sound levels and look of this dishwasher, but we're very sorry to know that this hasn't been the case with the unit's performance.
There are a couple things that could affect the washing and drying performance for your dishwasher, and we recommend referencing the following articles to learn more about this:
- DISHWASHER - NOT WASHING PROPERLY
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
- DISHWASHER - POOR DRYING
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If your situation seems to be abnormal, we recommend scheduling a service appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
You can also reach out to us on social media if there are other questions or concerns we can help you with.
Take care.
Pablo@GEA
There are a couple things that could affect the washing and drying performance for your dishwasher, and we recommend referencing the following articles to learn more about this:
- DISHWASHER - NOT WASHING PROPERLY
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
- DISHWASHER - POOR DRYING
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If your situation seems to be abnormal, we recommend scheduling a service appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
You can also reach out to us on social media if there are other questions or concerns we can help you with.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
poor
on August 18, 2022
Posted by: unsatisfied client
I do not like this dishwasher at all. It does not clean well, nor does it dry. It also does not drain, the water sits in it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 24, 2022
Hello there - we're very sorry to know that you're not satisfied with your dishwasher's performance. We know how inconvenient it is when dishes aren't being cleaned properly, and we completely understand your frustration.
We recommend checking the inlet water temperature and making sure that it reaches at least 120℉. You can learn how to check this, along with other troubleshooting tips for washing performance here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
We also have 2 other articles that can help you troubleshoot the unit to try and address the drying and draining concerns. You can find those here:
- DISHWASHER - POOR DRYING = https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
- DISHWASHER - NOT DRAINING -https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
If you believe your situation to be abnormal, we recommend scheduling a service appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know that you can always reach out to us again if there are other questions or concerns.
Take care.
Pablo@GEA
We recommend checking the inlet water temperature and making sure that it reaches at least 120℉. You can learn how to check this, along with other troubleshooting tips for washing performance here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
We also have 2 other articles that can help you troubleshoot the unit to try and address the drying and draining concerns. You can find those here:
- DISHWASHER - POOR DRYING = https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
- DISHWASHER - NOT DRAINING -https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
If you believe your situation to be abnormal, we recommend scheduling a service appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know that you can always reach out to us again if there are other questions or concerns.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans Great
on August 8, 2022
Posted by: ScottS63
from Corona, CA
The dishwasher itself was an easy install and cleans very well. If there was one improvement I would ask for it would be for a better silverware holder. Silverware goes in handles up and forks in particular make their way through the basket and make pulling out the drawer impossible as they get stuck below.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect for me
on August 7, 2022
Posted by: TrishT
from San Leandro, CA
This dishwasher is somewhat smaller (ADA model) but is a perfect size for my one-personi household. It runs very quietly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet, nice features
on August 3, 2022
Posted by: Cheryl1963
from Ca
Modern design, stainless steal tub, and top adjustable shelf is a plus. Easy to use and very quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Too small and uncomfortable
on August 1, 2022
Posted by: JavierArmando
This dishwasher came with the house. It is too small and very uncomfortable to deal with- especially the bottom rack which it is not easy to get in if you pull it too far.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, August 8, 2022
Hi, there - Thank you for taking the time to write a review. While it's nice to see you enjoy this model's appearance, we're sorry it's too small for your liking and that the racks are troubling to push in at times. We understand how that can be aggravating and apologize for any inconvenience.
We strive to provide the best quality and design possible to ensure you have a great consumer experience. We will be sure to relay your feedback to our product development team.
Please reach us directly if you need anything. We are always glad to help. Have a great day. -Shayla@GEA
We strive to provide the best quality and design possible to ensure you have a great consumer experience. We will be sure to relay your feedback to our product development team.
Please reach us directly if you need anything. We are always glad to help. Have a great day. -Shayla@GEA
Written by a customer while visiting geappliances.com