Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
104
4 Stars
59
3 Stars
36
2 Stars
40
1 Star
45
56%of customers recommend this product.
(
138 out of
245)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
1
poor
on August 18, 2022
Posted by: unsatisfied client
I do not like this dishwasher at all. It does not clean well, nor does it dry. It also does not drain, the water sits in it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 24, 2022
Hello there - we're very sorry to know that you're not satisfied with your dishwasher's performance. We know how inconvenient it is when dishes aren't being cleaned properly, and we completely understand your frustration.
We recommend checking the inlet water temperature and making sure that it reaches at least 120℉. You can learn how to check this, along with other troubleshooting tips for washing performance here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
We also have 2 other articles that can help you troubleshoot the unit to try and address the drying and draining concerns. You can find those here:
- DISHWASHER - POOR DRYING = https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
- DISHWASHER - NOT DRAINING -https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
If you believe your situation to be abnormal, we recommend scheduling a service appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know that you can always reach out to us again if there are other questions or concerns.
Take care.
Pablo@GEA
We recommend checking the inlet water temperature and making sure that it reaches at least 120℉. You can learn how to check this, along with other troubleshooting tips for washing performance here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
We also have 2 other articles that can help you troubleshoot the unit to try and address the drying and draining concerns. You can find those here:
- DISHWASHER - POOR DRYING = https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
- DISHWASHER - NOT DRAINING -https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
If you believe your situation to be abnormal, we recommend scheduling a service appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know that you can always reach out to us again if there are other questions or concerns.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans Great
on August 8, 2022
Posted by: ScottS63
from Corona, CA
The dishwasher itself was an easy install and cleans very well. If there was one improvement I would ask for it would be for a better silverware holder. Silverware goes in handles up and forks in particular make their way through the basket and make pulling out the drawer impossible as they get stuck below.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect for me
on August 7, 2022
Posted by: TrishT
from San Leandro, CA
This dishwasher is somewhat smaller (ADA model) but is a perfect size for my one-personi household. It runs very quietly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet, nice features
on August 3, 2022
Posted by: Cheryl1963
from Ca
Modern design, stainless steal tub, and top adjustable shelf is a plus. Easy to use and very quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Too small and uncomfortable
on August 1, 2022
Posted by: JavierArmando
This dishwasher came with the house. It is too small and very uncomfortable to deal with- especially the bottom rack which it is not easy to get in if you pull it too far.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, August 8, 2022
Hi, there - Thank you for taking the time to write a review. While it's nice to see you enjoy this model's appearance, we're sorry it's too small for your liking and that the racks are troubling to push in at times. We understand how that can be aggravating and apologize for any inconvenience.
We strive to provide the best quality and design possible to ensure you have a great consumer experience. We will be sure to relay your feedback to our product development team.
Please reach us directly if you need anything. We are always glad to help. Have a great day. -Shayla@GEA
We strive to provide the best quality and design possible to ensure you have a great consumer experience. We will be sure to relay your feedback to our product development team.
Please reach us directly if you need anything. We are always glad to help. Have a great day. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Doesn’t function properly
on July 28, 2022
Posted by: GE dishwasher fail
from New Hampshire
Has been run multiple times and the soap dispenser will not open so frustrating my old cheaper dishwasher was better.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Vikki@GEA, GE_Appliances, August 3, 2022
Hi - We are truly saddened to hear about the difficulty you are having with the detergent cup on your new GEA dishwasher and apologize for your frustration and disappointment. If you are using the pod type of detergent, try opening the cup manually to make sure a portion of plastic pod did not get lodged in the dispenser and prevent it from opening. If this is not the case, we encourage you to take advantage of your warranty and call GE Appliances Service out to check the dishwasher for you. We are confident they will be able to remedy this. Kind regards – Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Quiet and Cleans well
on July 23, 2022
Posted by: JMC7422
from Chattanooga TN
We purchased this product as it was the only panel-ready dishwasher available after COVID to replace our Bosch unit. Positives are that it is very quite and cleans well. Negatives are that you have to press START and close the door within 4 seconds to start the dishwasher; however, it frequently fails to start and you go to unload it and discover it has not washed the dishes. The utensil basket is flimsy (handle comes off) and it is difficult to get it properly seated on the rack. Attaching the panel is extremely difficult compared to the Bosch which was very easy to attach and remove. The Bosch uses two metal clips whereas the GE uses one plastic clip that broke during installation. Whereas the Bosch panel takes minutes to install, it took several hours to install the panel on the GE. The GE door is also not as tall as the Bosch door such that you cannot view the controls when the door is closed. Overall, it seems over-priced for the value, quality and design.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, July 28, 2022
Good day,
Thank you so much for taking some time to review your dishwasher. It's great to hear how quiet it is and that it cleans well. We do apologize for the issues you've listed including the utensil basket, the difficulty installing the panel, and that it is tricky to start. Your comments will be passed along to our development team for improvements. We appreciate you choosing GE. Mike@GEA
Thank you so much for taking some time to review your dishwasher. It's great to hear how quiet it is and that it cleans well. We do apologize for the issues you've listed including the utensil basket, the difficulty installing the panel, and that it is tricky to start. Your comments will be passed along to our development team for improvements. We appreciate you choosing GE. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Dishwasher
on July 16, 2022
Posted by: Bylinda 24
from Henderson Kentucky
Very quite. My last dishwasher we had to turn up the TV while it was running . I. Can't tell if this one is even running. I love my new GE dishwasher
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com