Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
104
4 Stars
59
3 Stars
36
2 Stars
40
1 Star
45
56%of customers recommend this product.
(
138 out of
245)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
3
Not a fan of rack configuration
on March 4, 2023
Posted by: Birdfly5
from Az
The dishwasher cleans okay but I had to buy rack prong extensions. The back, left side had such short prongs that is wouldn't even hold my small salad plates and that was what they showed in their depiction of how to load your dishes. My prior unit was the same brand and I'd loved it. It had the silverware basket on the door. Why they changed a good thing is beyond me. Also, installed, it leaves gaps on the sides.
No, I would not recommend this to a friend.
Features
1
Performance
5
Quality
4
Value
3
Response from geappliances.comBy Krystal@GEA, GE_appliances, March 11, 2023
Hello, we appreciate you taking the time to leave this feedback for us. It is completely understandable how frustrating it would be to not receive the quality and design you would expect, and we are so sorry for the inconvenience this has been for you.
This feedback will be passed along to our design teams for review, and we appreciate the insight these comments have given to us. Please know that we are here to assist you in any ways that we can moving forward.-Krystal@GEA
This feedback will be passed along to our design teams for review, and we appreciate the insight these comments have given to us. Please know that we are here to assist you in any ways that we can moving forward.-Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
This product does not dry dishes
on March 2, 2023
Posted by: Nellie_
from Emeryville Ca
Disappointed, only used for 2 cycles... It does not dry dishes!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 3, 2023
Hello,
We’re so sorry to hear that your new dishwasher isn’t drying as well as you expect; we know that’s incredibly frustrating and is not something we want or expect from our products. We recommend taking a look at the article below for some tips to help improve drying performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451#:~:text=If%20your%20dishes%20are%20not,from%20the%20hot%20water%20line.
If none of that helps, and if you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm and we’re confident that one of our certified technicians will be able to resolve these issues. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. Best regards. -MichaelB@GEA
We’re so sorry to hear that your new dishwasher isn’t drying as well as you expect; we know that’s incredibly frustrating and is not something we want or expect from our products. We recommend taking a look at the article below for some tips to help improve drying performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451#:~:text=If%20your%20dishes%20are%20not,from%20the%20hot%20water%20line.
If none of that helps, and if you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm and we’re confident that one of our certified technicians will be able to resolve these issues. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Dishwasher did not meet my expectations
on March 2, 2023
Posted by: hjm22630
from Front Royal, VA
After having a basic dishwasher for a long time, I thought we needed to upgrade. The dishwasher is not as quite as I thought it would be. Figuring out what I needed to do to make sure the dishes came out dry was difficult. The Dish racks are not customer friendly. The rack were not designed for pots and pans. The silverware holder does not stay in place. I had to hook it to one of the glass holders. After all of the above I got it to where the dishwasher is usable, but definitely not worth the price
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy GE_Appliances, March 6, 2023
Hello,
We’re so sorry to hear that your new dishwasher isn’t drying as well as you expect; we know that’s incredibly frustrating and is not something we want or expect from our products.
We recommend taking a look at the article below for some tips to help improve drying performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451#:~:text=If%20your%20dishes%20are%20not,from%20the%20hot%20water%20line.
If you have any questions, please let us know anytime.
-Charlie@GEA
We’re so sorry to hear that your new dishwasher isn’t drying as well as you expect; we know that’s incredibly frustrating and is not something we want or expect from our products.
We recommend taking a look at the article below for some tips to help improve drying performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451#:~:text=If%20your%20dishes%20are%20not,from%20the%20hot%20water%20line.
If you have any questions, please let us know anytime.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Dishwasher
on March 1, 2023
Posted by: Melfins
from Sayreville NJ
Smaller dishwasher, because it was only one that fit due to new ceramic flooring.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Sparkling clean dishes
on January 16, 2023
Posted by: Trish777
from 06488
So far, the dishwasher works well. I would like the utensil to have uniformly larger holes.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
I miss our old dishwasher
on January 1, 2023
Posted by: jtmj
from seattle
We are renters and we recently 'upgraded' to this dishwasher due to a leaky seal in the previous dishwasher. This dishwasher is such a let down. The dishwasher basket isn't held in place very well and the slots in the dishwasher basket are too small to fit many silverware brand handles (mine are Pottery Barn and Cuisinart). The dishwasher tines aren't spaced in a way that holds bowls on either rack. It also doesn't dry dishes well. I've followed the recommendations (hotter cycle, adding rinse agent) but we still have to hand dry quite a few dishes.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, January 9, 2023
Hello,
Thank you for taking the time to write about your experience with us. We're so sorry to hear that this dishwasher has been such a let down for you. Your concerns about the dishwasher basket and drying have been noted for our development team to review. We do have a troubleshooting article with some tips to help with drying.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.155039931.223208491.1673272537-1399050172.1598645166
If you have any questions, please let us know anytime. Mike@GEA
Thank you for taking the time to write about your experience with us. We're so sorry to hear that this dishwasher has been such a let down for you. Your concerns about the dishwasher basket and drying have been noted for our development team to review. We do have a troubleshooting article with some tips to help with drying.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.155039931.223208491.1673272537-1399050172.1598645166
If you have any questions, please let us know anytime. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not great
on December 14, 2022
Posted by: Raa113
from Richmond Va
Thus is average at best. It is smaller in size, the silverware basket does not commit well and so bangs around, and th lower rack comes off its path frequently. I would not buy it again.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Matthew@GEA, GE_Appliances, December 15, 2022
Thank you for taking the time to connect with us. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for the aspects of this dishwasher that you are unhappy with. This is certainly not the experience we wish for our consumers to have, so please know that we’ll be happy to share this feedback with the appropriate teams.
Thank you for being the best part of GE Appliances; we would not be where we are today without the feedback and support we receive from our consumers. If you ever need assistance, please feel free to contact us. Wishing you well – Matthew@GEA
Thank you for being the best part of GE Appliances; we would not be where we are today without the feedback and support we receive from our consumers. If you ever need assistance, please feel free to contact us. Wishing you well – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans perfectly on the short cycle
on December 12, 2022
Posted by: grandma clara
from washington DC
My choices were limited by low counter height, but I don't feel that this was a compromise choice. It cleans and dries much better and more efficiently than my old dishwasher, even on the Light Wash cycle, just 48 minutes! And it's quieter. To be perfect it would have a third rack (which is impossible, in the limited height) and a more easily adjustable top rack.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com