Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(272 Reviews)
Rating breakdown 272 reviews
5 Stars
99
4 Stars
56
3 Stars
35
2 Stars
39
1 Star
43
55%of customers recommend this product.
(
132 out of
239)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
2
Rickety Insides
on July 6, 2021
Posted by: Anonymous
from Cleveland OH
Bottom shelf jumps off track - insufficient space for oddly shaped utensils and cookware - no top rack/shelf
No, I would not recommend this to a friend.
Features
2
Performance
5
Quality
2
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 8, 2021
Hello, we appreciate your review. We’re sorry to hear of your concern regarding the interior design of your new dishwasher. We appreciate you providing us this feedback and we will pass it along to our dishwasher product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. This dishwasher does have a top rack, however. If you did not receive this top rack with your purchase, please reach out to us on social media so we can assist you further. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not bad, not good
on July 11, 2021
Posted by: RogerL44
from DFW, TX
Works OK but it would be much better if user could select features for a given load. Racks are not great to use; weird angles and spacing. Only reason I purchased is that I require a door swing of 25" or less.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
4
Value
2
Response from geappliances.comBy Joyce@GEA, GE_Appliances , July 12, 2021
Hello- We appreciate you taking the time to share your review. This is a nice model and we are glad it is working well for you and fits in your space. We appreciate your feedback regarding the racks and will be sure to share this with our engineering and design teams. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Lovin' it!
on July 12, 2021
Posted by: Chou
from Austin, TX
I set about 10 feet away from where my dishwasher is located in the kitchen. I can hardly hear it when it is working its' hardest and not at all when it's not. I am truly lovin it. The racks are a little different than I am use to but I'll get use to them I am sure. I'm also livin the flexibility in operational options because not every load is the same.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Joyce@GEA, GE_Appliances , July 13, 2021
Hello- We are so glad to hear you are loving the versatility and flexibility of this dishwasher. This is a beautiful model and we are so glad it is working well for you. Please take a look at page 8 in your manual to view how to adjust the upper rack if needed.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf
If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf
If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
As expected
on July 12, 2021
Posted by: P Jimenez
from Dallas, TX
Runs quietly and has a clean sleek look. Cleans dishes as expected.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Cleans great
on July 19, 2021
Posted by: Doonbop
from Denver, Colorado
I love this dishwater, it cleans great, and has a batch of features that didn’t think you would need but use now, extremely satisfied!! Great job GE
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Rack jumped track after 2 uses; can't be pushed in
on July 28, 2021
Posted by: Macada
from Bethlehem PA
After only 2 uses, the upper rack came off the track and can't be pushed back in; even the local appliance store that we bought it from could not fix it and told us GE would need to do so. The racks feel thin, light and flimsy; they easily jump off the tracks. We had to buy an ADA compliant model and the GDT226SGLBB was the only one the local store had in stock. This is a very disappointing product and we will be seeking to have it removed and receive a full refund.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, July 29, 2021
We thank you for your feedback about the dishwasher. We understand your disappointment. This is not our expectation of the appliance. We apologize for any inconvenience. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm -- We hope for the opportunity to regain your faith in our products. Stay well. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointment for a energy saving dishwasher
on August 6, 2021
Posted by: RustyK
from Pasadena CA
The bowls of any size is difficult to put in. As a result, the number of dishes we can put in per wash is smaller than the previous Swedish dishwasher. Also, it spends 90 minutes washing, making us wonder if it is really energy efficient
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy John@GEAppliances, GE Appliances, August 11, 2021
Hello and thanks so much for choosing this excellent dishwasher for your kitchen. We understand and apologize for your concerns about the size end energy efficiency. This model is energy star certified, so while some loads may take longer, it does use less energy. Using Autosense, the dishwasher detects the exact right amount of water, time, and temperature needed to get your dishes clean.
For additional space in your unit, the top rack is adjustable by a few inches up or down. Instructions can be found on page 8 and allows for larger items. We hope this helps. - John@GEA
For additional space in your unit, the top rack is adjustable by a few inches up or down. Instructions can be found on page 8 and allows for larger items. We hope this helps. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Can't get it to start
on August 8, 2021
Posted by: Sac21
from Sacramento
I'm attempting to use this at a rental house. The dang thing just keeps beeping after I try to start it after NOT doing a delayed start. Owners manual isn't helping.
Features
1
Performance
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, August 13, 2021
Hello and thanks for reaching out about the dishwasher you are using. We are sorry to hear about the trouble getting is to start and imagine the frustration is building as this continues. First, make sure the control lock is not on by holding the Cycle Select and Wash Temp buttons for 3 seconds to turn the lock off/on.
Next, select your cycle, press Start, and close the door within 4 seconds. Make sure the door is closing full and nothing is in the latch area or leaning against the inside of the door. If this is a new install, make sure it is getting water and even throw a cup or two of water in the bottom of the tub.
If the issues continue, please schedule service with one of our certified technicians by calling 1-800-432-2737 or schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. - John@GEA
Next, select your cycle, press Start, and close the door within 4 seconds. Make sure the door is closing full and nothing is in the latch area or leaning against the inside of the door. If this is a new install, make sure it is getting water and even throw a cup or two of water in the bottom of the tub.
If the issues continue, please schedule service with one of our certified technicians by calling 1-800-432-2737 or schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. - John@GEA
Written by a customer while visiting geappliances.com