Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(272 Reviews)
Rating breakdown 272 reviews
5 Stars
99
4 Stars
56
3 Stars
35
2 Stars
39
1 Star
43
55%of customers recommend this product.
(
132 out of
239)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
3
drying
on June 8, 2021
Posted by: michelle niche
from loganville ga
does not dry dishes on the light wash cycle forced to use 90 min cycle
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 10, 2021
Hi, Thanks for your dishwasher purchase! We're so sorry for any confusion about drying dishes. Your model features our "Condensate Dry" system. With this drying system design, condensation will form on cooler surfaces in a warm humid environment. At the end of a cycle, while the dish load is still hot, the stainless steel tub walls are already cooling down and pulling condensation to form on the tub walls instead of the dishes. This provides natural air drying of the dish load. The use of a rinse agent ensures spot and film protection for dishes and assists the drying process. We hope this helps! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor designed machine
on June 10, 2021
Posted by: hermiecane
from Miami, FL
The soap dispenser DOES NOT OPEN during the cycle. We realize it doesn't open after the cycle is finished so we have to try everything over again. We have gone thru nightmares with this problem and GE DOES NOT have the parts to fix it. They are supposed to replace it for another machine as we speak. Now they tell me the replacement is NOT available so they are offering me a different model. NOT GOOD FOR GE.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 11, 2021
Hi, Our records show you have a case open and have received an offer for a customer satisfaction concession from our customer relations team. Please accept our sincerest apologies for the inconvenience you've experienced. Stay safe and have a wonderful day! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
For the money, you could do a lot better
on June 16, 2021
Posted by: krenim191
from San Diego, CA
This machine was installed by the builder and isn't one I would have chosen myself. Overall cleaning performance is fine, but its thoughtless layout and feature implementation make this something I could not recommend.
The rack layout is such that you can't fit very much in it. We're a family of two and a simple weeknight dinner fills this machine. We usually have a few things that need to be washed by hand because it won't fit.
The silverware basket is right in front of the flip-open detergent dispenser, so if you have any utensils in the slots next to the detergent dispenser, it won't open. A better design would be to have a slide open dispenser.
It's loud compared previous dishwashers I've owned. Sure you can still have a conversation in the kitchen with it on, but you won't ever mistakenly think you forgot to start it.
The programming is awful. Let's look at delay start. The concept is simple, load the dishwasher and set it to start several hours later. While it is that simple in this dishwasher, if you decide to add anything after setting the initial delay (say, a cup you've been using in the evening and want to have washed overnight), you need to hit the start button again. Every. Single. Time. You also need to close the door within 4 seconds of pressing the start button. This is just lazy software engineering. A better solution would be to have the machine just continue the countdown and start at the scheduled time without having to press start again.
Lastly, this machine likes to think it's a musical instrument. Every button press, cycle complete, door open, door close... it beeps or plays a little song. You're an appliance, not an instrument. Cute at first... thankfully this feature can be disabled.
I already ordered another dishwasher from another brand and cannot wait to get rid of this one.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
3
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, June 17, 2021
Hi there,
Thanks for taking the time to write out your thoughts. We appreciate hearing what you've got to say about your dishwasher. We're always looking for ways to improve so we'll be sure to send this along to our design team for future products.
We're sorry to hear that you've decided to go with another brand. We hope that we can work hard in the future to earn your trust back.
All the best,
Michael@GEA
Thanks for taking the time to write out your thoughts. We appreciate hearing what you've got to say about your dishwasher. We're always looking for ways to improve so we'll be sure to send this along to our design team for future products.
We're sorry to hear that you've decided to go with another brand. We hope that we can work hard in the future to earn your trust back.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product and easy to use.
on June 24, 2021
Posted by: Sentry
from phoenix, Az
Easy to use and its so quiet and leaves everything so cleans.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Expensive For What You Get
on June 29, 2021
Posted by: BarbLS
from Eldon, MO
Ran the dishwasher for the first time and was amazed at how loud it was. Also seems cheaply put together. If we didn't need to purchase a unit that fit under a shorter counter, I would never buy this unit again.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 30, 2021
Hi,
Thanks for leaving a review. We appreciate you choosing GE Appliances and we're sorry you're having issues with this ADA Compliant Dishwasher. We understand your frustration with the sound level and design of this model, and we'll pass along your comments to our engineering staff for improvement. Thanks letting us know.
-Sylvia@GEA
Thanks for leaving a review. We appreciate you choosing GE Appliances and we're sorry you're having issues with this ADA Compliant Dishwasher. We understand your frustration with the sound level and design of this model, and we'll pass along your comments to our engineering staff for improvement. Thanks letting us know.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great and easy to use
on June 30, 2021
Posted by: Melisa_A
from Los Angeles, CA
This dishwasher is sleek and looks great in the kitchen. I've used it a couple of times and have been impressed with the results so far. I'm not much of a dishwasher-user and it's pretty straightforward to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
gets the dishes clean
on July 1, 2021
Posted by: Diana992
from Rockport, TX
The dishes are clean so really no complains. The bottom rack does not hold my dishes very well, but that could just be my heavy thick dishes. Cannot figure out how the wine glass thing on top rack works, but again, that is my problem not the dishwasher. At the end of the cycle the dishes are clean and that is what it is suppose to do.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Muy buena compra
on July 4, 2021
Posted by: Orl40
from Tamarac, Florida
Muy contento con el aparato qué compré estoy contento
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com