Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
104
4 Stars
59
3 Stars
36
2 Stars
40
1 Star
45
56%of customers recommend this product.
(
138 out of
245)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
5
Very good product
on May 9, 2023
Posted by: Swain man
from Headland Al
I’m very pleased with my new dishwasher. It works great and saves me so much time!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible appliance
on May 2, 2023
Posted by: Dishwasher hater
from Long island
This is the worst dishwasher. Built terrible.extremly long wash cycle poor design. Absolutely theceorst
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 3, 2023
Greetings! Thank you for reaching out to us with your feedback. We are so sorry that the design of this dishwasher has not lived up to your expectations. We understand the disappointment this causes. There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your dishwasher. We appreciate you choosing GE Appliances for your home and we hope to gain back your trust with our appliances. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Replace older dishwasher
on May 1, 2023
Posted by: 77cooker
from Ocala, Florida
Controls and stainless steel tub are great features
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
The Hart of the Matter
on April 26, 2023
Posted by: Hart Family
from Texas
The unit is nice stainless steel inside and out. The pull out trays are a bit cumbersome and light weight awkward loading dishes in this unit. The cycle is 161 minutes whew long. Also I did not like this unit does not dry the dishes and there’s lots of water spots. Trading this unit back in for one with a dryer at the end of cycle. Otherwise beautiful unit. Dishes cleaned. But spotty.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
5
Value
4
Response from geappliances.comBy Devin@GEA, GE_Appliances, April 27, 2023
Good morning,
Thank you so much for taking the time to provide your personal feedback on your ADA compliant stainless steel dishwasher! We value your opinion, and very much appreciate hearing the pros and cons.
We're sorry to hear that you are not 100% satisfied with your appliance. Here at GE Appliances we strive to ensure we are providing you with quality appliances that you can depend on.
Your dishwasher has a drying mechanism called condensate dry. With this drying system design, condensation will form on cooler surfaces in a warm humid environment. At the end of a cycle, while the dish load is still hot, the stainless steel tub walls are already cooling down and pulling condensation to form on the tub walls instead of the dishes. This provides natural air drying of the dish load. The use of a rinse agent ensures spot and film protection for dishes and assists the drying process.
Thanks again for your review, and for trusting GE Appliances for your home!
-Devin@GEA
Thank you so much for taking the time to provide your personal feedback on your ADA compliant stainless steel dishwasher! We value your opinion, and very much appreciate hearing the pros and cons.
We're sorry to hear that you are not 100% satisfied with your appliance. Here at GE Appliances we strive to ensure we are providing you with quality appliances that you can depend on.
Your dishwasher has a drying mechanism called condensate dry. With this drying system design, condensation will form on cooler surfaces in a warm humid environment. At the end of a cycle, while the dish load is still hot, the stainless steel tub walls are already cooling down and pulling condensation to form on the tub walls instead of the dishes. This provides natural air drying of the dish load. The use of a rinse agent ensures spot and film protection for dishes and assists the drying process.
Thanks again for your review, and for trusting GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Needs some improvement
on April 25, 2023
Posted by: 1491
from New Jersey
The silverware basket handle snaps off and the bottom rack comes off the track when sliding in or out.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 26, 2023
Hi there,
We’re so sorry to know this wasn’t the best experience, but we absolutely want to help get this taken care of for you. If the wheels of the lower dishwasher rack comes off we recommend referring to the link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18899
We want you to enjoy your dishwasher for years to come and we'll continue improving our products. Please contact us again if you have additional questions or concerns. -Charlie@GEA
We’re so sorry to know this wasn’t the best experience, but we absolutely want to help get this taken care of for you. If the wheels of the lower dishwasher rack comes off we recommend referring to the link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18899
We want you to enjoy your dishwasher for years to come and we'll continue improving our products. Please contact us again if you have additional questions or concerns. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet!
on April 19, 2023
Posted by: Djbasso
from Colorado
Cleans well and is very quiet. I would like to see a larger silverware tray.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Big Disappointment
on April 14, 2023
Posted by: Neverbyagain
from Long Island, NY
To small, can’t move silverware holder. Glassware sizes are restricted. Although unit is ADA certified , it doesn’t hold many dishes even when following description.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, April 17, 2023
Hello there! Thank you for taking the time to provide us with your valuable feedback. We are extremely saddened to hear that this dishwasher did not live up to your expectations when it comes to internal capacity. There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. We understand your dissatisfaction; however, we cannot modify or replace your dishwasher. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your new dishwasher for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Awkward racks
on April 8, 2023
Posted by: tvogel72
from Bryan, TX
The racks don't seem to be well thought out - there is often a lot of unused space. The silverware holder is loose, which is annoying. I generally wedge it in place with a bowl. The silverware holder wastes space with tiny slots that I doubt any silverware can fit in. Also, the first time I picked it up out of the dishwasher, the handle detached, dumping my silverware on the floor. This dishwasher is noisier than others that I have had.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 10, 2023
Hi,
Thank you for taking the time to share your perspective regarding your new GE dishwasher. We will definitely pass this on to our engineers and design team, as we always welcome feedback from our customers to help us improve on future builds.
There are many sounds you may hear when your dishwasher is in use. Please refer to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Thank you for taking the time to share your perspective regarding your new GE dishwasher. We will definitely pass this on to our engineers and design team, as we always welcome feedback from our customers to help us improve on future builds.
There are many sounds you may hear when your dishwasher is in use. Please refer to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com