Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
104
4 Stars
59
3 Stars
36
2 Stars
40
1 Star
45
56%of customers recommend this product.
(
138 out of
245)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
4
Nice Dishwasher
on August 21, 2023
Posted by: Tiffsinny
from Brooklyn, New York
Great Dishwasher. I little noisy when running. Cleans well. You just need to clean out the food trap.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
It's Going Back on Saturday!
on August 14, 2023
Posted by: MRF2023
We are actually returning this and replacing it with a Maytag. There are several reasons I hate this unit. The door when opened hits you in the legs, the silverware caddy does not fit the handles of our silverware (they are too wide), the tub is far too small for us and because it is ADA, the legs have to be adjusted for a standard height countertop and it looks like crap! I am sure it could be a nice unit for a single person with a disability, as it does seem to clean well, but it does not work for us.
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 15, 2023
Good afternoon,
Thank you for taking the time to share feedback and provide the pros and cons when it comes to this GE Appliances ADA compliant dishwasher. We are truly sorry to hear that you are not satisfied with the dishwasher and the capacity it has to offer. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this dishwasher has to offer.
We hope you will allow us to make it up to you in the future. Thank you for your review!
-Devin@GEA
Thank you for taking the time to share feedback and provide the pros and cons when it comes to this GE Appliances ADA compliant dishwasher. We are truly sorry to hear that you are not satisfied with the dishwasher and the capacity it has to offer. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this dishwasher has to offer.
We hope you will allow us to make it up to you in the future. Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Dishwasher
on August 14, 2023
Posted by: indian21
from Ohio
I am so unhappy with this product. I hate the racks, the silverware holder is not good, it takes way to long to run and the dishes don't dry. I hate it
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 15, 2023
Hello,
Thank you for checking in and leaving your feedback. We're sorry to know that you are less than satisfied with the quality of the dishwasher racks.
Dishwashers now run longer to ensure good wash performance but they use less energy while running. It is normal for many dishwashers to run for up to two hours or more under certain conditions. Please refer to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
If the dishes are not drying properly we recommend referring to the troubleshooting steps at this link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
We hope this helps provide some insight for achieving the best results with your dishwasher. We're always here if you have any questions. -Charlie@GEA
Thank you for checking in and leaving your feedback. We're sorry to know that you are less than satisfied with the quality of the dishwasher racks.
Dishwashers now run longer to ensure good wash performance but they use less energy while running. It is normal for many dishwashers to run for up to two hours or more under certain conditions. Please refer to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
If the dishes are not drying properly we recommend referring to the troubleshooting steps at this link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
We hope this helps provide some insight for achieving the best results with your dishwasher. We're always here if you have any questions. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice dishwasher
on August 12, 2023
Posted by: Tomdoc7
from Pa
Works well, but one hinge is broken. Waiting on replacement unit.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
1
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 15, 2023
Hello! We are elated to hear that your new dishwasher is working well. We are however saddened that your door hinge is broken. We are confident that once your replacement part is received and properly installed, you will enjoy this unit for many years to come. We appreciate you choosing GE Appliances for your home. Please let us know if we can be of any further assistance. Have a wonderful day! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Low end product
on August 5, 2023
Posted by: JECkc
from Kansas City
Cheaply built. Wet spots left on racks inside. Noisy. It’s going back!
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 7, 2023
Hi there,
We appreciate you taking the time to provide your opinion and feedback on your new dishwasher.
If your dishwasher is not draining, you will typically see an excess amount of water in the bottom of the tub. If excessive water is remaining in the bottom of the dishwasher, there are a few things that can cause this issue.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
There are a few noises heard when the dishwasher is in use. We recommend taking a look at the link below for normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If you have any questions please feel free to reach out. -Charlie@GEA
We appreciate you taking the time to provide your opinion and feedback on your new dishwasher.
If your dishwasher is not draining, you will typically see an excess amount of water in the bottom of the tub. If excessive water is remaining in the bottom of the dishwasher, there are a few things that can cause this issue.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
There are a few noises heard when the dishwasher is in use. We recommend taking a look at the link below for normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If you have any questions please feel free to reach out. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great wash but a few tweaks.
on July 13, 2023
Posted by: Corri
It washes great though drying is less optimum. Wish the silverware holder was bigger. Also it’s hard to see how much time is left for the wash since it is not visible with door closed.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice features
on July 10, 2023
Posted by: syncreon
I just got this dishwasher and so far so good, runs smoothly. This is ADA model for an office setting.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Not wheelchair friendly
on July 9, 2023
Posted by: Rayee
from Minnesota
Doesn't dry dishes.
Buttons are on to under counter. Very inaccessible for me.
Buttons are on to under counter. Very inaccessible for me.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, July 11, 2023
Hello! We appreciate you taking the time to provide us with your valuable feedback. We are so sorry to hear that the buttons on your dishwasher are not easily accessible for you since it is a top control model. With top control dishwashers, you will need to open the door to select the wash cycle and then close the door. You will not be able to access the control panel while the door is shut. We have also provided some tips to avoid poor drying in your dishwasher at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.129733004.1275071393.1689007198-2082806389.1677780257
Thank you for choosing GE Appliances for your home. Please let us know if we can be of any additional assistance in the future. Have a wonderful day! - Adrian@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.129733004.1275071393.1689007198-2082806389.1677780257
Thank you for choosing GE Appliances for your home. Please let us know if we can be of any additional assistance in the future. Have a wonderful day! - Adrian@GEA
Written by a customer while visiting geappliances.com