Customer reviews from blackanddeckerappliances.com
Black+Decker - PowerCrush Digital Blender with Quiet Technology - Black
Average customer rating
4.5
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
329
4 Stars
88
3 Stars
16
2 Stars
13
1 Star
20
90%of customers recommend this product.
(
400 out of
444)
Customer Reviews for Black+Decker - PowerCrush Digital Blender with Quiet Technology - Black
Customer Rating
1
Used to love this blender
on November 7, 2018
Posted by: Mousefeathers
from Arizona
Gender:Female
I received this blender as a gift a few months ago and initially loved it. However, after less than 10 uses, it auto shut off and even after unplugging and letting it sit overnight, the blue light comes on but it just clicks and does nothing. It was great while it lasted, now it’s just a pretty shelf ornament.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 9, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that you loved your blender at first, but I'm sorry to hear about the trouble you’ve experienced with it recently. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Didn’t last
on November 12, 2018
Posted by: Abcait62
from Maine
Gender:Female
The Blender model 1350 was a gift in July from my daughters. At the end of October it quit. Light comes on but no features work. I only made smoothies and once blended cooked squash for soup. Never had a chance to try the ice crouch feature. Very disappointed. Will go back to my 20 year old basic blender. This one was a waste of my daugjters’ Hard-earned money.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 13, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear about the trouble you’ve experienced with your blender. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Did the job for a year
on November 20, 2018
Posted by: Pilot pete
from Stony mountain mb Canada
Gender:Male
[This review was collected as part of a promotion.] Was ok for a year of occasional use. Yesterday while making a smoothly the plastic driver that powers the blades shattered into pieces.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Customer Service, November 26, 2018
Thank you for offering your feedback regarding your Black + Decker BL1300DG-P. I’m sorry to hear about the trouble you’ve experienced with your blender. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Worked great and then....
on November 22, 2018
Posted by: GLC514
from Chicago
Gender:Male
I bought this blender in June 2018. For five months it worked great and then it just stopped. As others have mentioned the blue light comes on but nothing else happens. I turned the blender upside down and heard a rattling noise. I unscrewed the five screws holding the appliance together and another four screws came sliding out. Not sure what they go to but figure it has to be important. At least it made the rattling stop.
Not sure how to try and return this under warranty.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
The best blender ever!!!
on November 26, 2018
Posted by: Mcoop12
from Columbus ohio
Gender:Female
[This review was collected as part of a promotion.] I have had this blender for a year, and this is the best blender i have ever used! With a baby in the house and a 4 year old, i can make him smoothies, milk shakes, anything while she is napping and its so quiet she doesnt wake up! Would recommed this blender over and over again.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Nice blender
on November 27, 2018
Posted by: Linsey243
from Minnesota, United States
Gender:Female
[This review was collected as part of a promotion.] I use this for my smoothies and am very pleased. It blends well without leaning a bunch of chunks of ice. It is quieter too than other blenders i have used which is a huge plus when you have a kiddo who is super sensitive to noises. Thanks for the opportunity to try this great product!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Not the best for frozen fruits/ice
on December 8, 2018
Posted by: Noeanne
[This review was collected as part of a promotion.] I received this blender as a courtesy replacement from the company. It is a fine blender for smoothies/shakes without ice or blended fruit. However, it does not blend frozen fruits or ice well. Every time I have to stop the blending, shake it and mix up the fruit/ice because they seem to get stuck.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 11, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I'm sorry to hear that you've been somewhat disappointed with the results you get from the replacement blender I sent you. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. We strive to provide quality products and exceptional customer support, and we hope you’ll continue to consider us for your future purchases. If you'd like to relate your concerns to me directly, feel free to reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can address them with you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Quiet, not very powerful and didn't last long.
on December 18, 2018
Posted by: TimothyAllen1990
from El Paso
Purchased this last week and it's already dead. I mainly used it for shakes and the like. Used it around 10 times and then it decided it was just going to quit. As a few other users have stated, it doesn't handle frozen items well. I was impressed at how it was able to chop up kale and apples into a nicely blended smoothie. I liked how quiet it was, but really am not happy with how it died and if I'll be replacing it with another product. This one just didn't make the cut.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 19, 2018
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear about the trouble you’ve experienced with your blender. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com