Customer reviews from blackanddeckerappliances.com
Black+Decker - PowerCrush Digital Blender with Quiet Technology - Black
Average customer rating
4.5
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
329
4 Stars
88
3 Stars
16
2 Stars
13
1 Star
20
90%of customers recommend this product.
(
400 out of
444)
Customer Reviews for Black+Decker - PowerCrush Digital Blender with Quiet Technology - Black
Customer Rating
1
Stopped working after a couple of months
on February 5, 2019
Posted by: hniz
from Colorado Springs
Gender:Female
I bought the blender about 4 months ago for frozen smoothies and making soups. when blending a smoothie a couple days ago it got a plastic burning smell then just stopped working. The blue power light still turns on but the blender does not work anymore! Have let it rest for hours and it still wont turn on. This blender sucks and I would not recommend it.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Customer Service, February 7, 2019
Thank you for offering your feedback regarding your Black + Decker blender. I’m sorry to hear about the trouble you’ve experienced with your blender. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Doesn't work
on February 12, 2019
Posted by: Mindy
from Yorktown, Indiana
Gender:Female
I bought this blender on 2/11/19, took it out of the box on 2/12/19 and it will power up but that is all. You can hear a clicking noise when you push the buttons but it does nothing
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 13, 2019
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear about the trouble you’ve experienced with your blender. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Works well
on March 4, 2019
Posted by: Dakota
Gender:Female
This product has worked relatively well for our family. We have had lots of fun making smoothies, sauces, milk, and other drinks. Unfortunately it stopped working after we tried to make a thick, ice cream-like dessert, so now I am trying to figure out how the warranty works with getting new parts. Overall good product though!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Stopped working
on March 29, 2019
Posted by: Kim1
from Davenport
Gender:Female
Bought this less then a year ago, have been using it daily for blending up protein shakes. Now it won't even chop up ice in drinks properly and bogs down and stops spinning making a grinding noise. Was great until it stopped working.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 29, 2019
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear about the trouble you’ve experienced with your blender. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Poor quality construction
on March 31, 2019
Posted by: MichaelN
from Chicago, IL
Gender:Male
My wife bought this BL1300 blender about a month ago. It was mostly used by my mother-in-law to make fruit smoothies. It worked fine the first few times, but then it started vibrating a lot when using it. I was about to tell her to stop using it since it sounded so bad, when it stopped working by itself. It would just click when trying to turn it on. I picked up the base and realized the motor was completely loose. I tipped it around a little and 4 screws fell out of it.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 4, 2019
Thank you for offering your feedback regarding your Black+Decker BL1300DG-P. I’m sorry to hear about the trouble you’ve experienced with your blender after only of a few uses. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Awesome quiet blender
on April 9, 2019
Posted by: Shellchris
from Roseville, MI, United States
Gender:Female
[This review was collected as part of a promotion.] I used this every morning to make my smoothie for breakfast. It’s sooo quiet and blends frozen fruit fast.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Bent blade on second use
on April 19, 2019
Posted by: Palm bay 13
from Palm bay florida
Gender:Male
[This review was collected as part of a promotion.] I bought this a few months ago. On the second use one of the blades bent on frozen fruit. The threads on the base do not match standard threads like mason jars. I can't find parts nor additional cups.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 22, 2019
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear about the trouble you’ve experienced with your blender, but I do want to advise that the blade assembly is designed with three of the four blades bent upwards. If your blade assembly has been damaged, or if you need any other assistance with your blender, I'd be happy to help. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Need a part
on April 24, 2019
Posted by: Marie45
from Niles, MI. 49120
Gender:Female
[This review was collected as part of a promotion.] Bought this a few months ago. Not long ago. It is not very heavy duty, but I use it. Now however, in this short time, the base is cracked. Just noticed it today. I don't think something in such a short time. As if that is not bad enough, I can not find any parts to buy another base to the container...I am not pleased.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Customer Service, April 25, 2019
Thank you for offering your feedback regarding your Black + Decker BL1300DG-P. I’m sorry to hear about the trouble you’ve experienced with your blender. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com