Customer reviews from weber.com
Weber - Genesis II Smart Grill EX-335 3-Burner Propane Gas Grill - Black
Average customer rating
4.5
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
57
4 Stars
5
3 Stars
6
2 Stars
3
1 Star
3
89%of customers recommend this product.
(
59 out of
66)
Customer Reviews for Weber - Genesis II Smart Grill EX-335 3-Burner Propane Gas Grill - Black
Posted by: Steve from Phoenix
from Phoenix, AZ
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I love this grill. I added the griddle and use it daily for cooking breakfast sausage, bacon, and hash browns. Perfect for keeping those strong smells out of the house. Over on the grill side I'm regularly grilling steak, lamb, chicken, and pork. The smart control panel replaces the traditional thermometer in the lid, and has ports for meat probes. When used with the companion app; you have step by step instructions to prepare and cook your food right down to when to flip your meat! The side burner gets really, really hot! The construction seems robust, the wheels move the whole thing pretty easily, the cabinet has two shelves for accessory storage. There's a mounting hook for the propane tank and an indicator for when it's empty. I'm very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Herly
from Greenville, SC
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Amazing grille, so many perks and ease of use once you get it built. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Martyhejhog
from Roselle , IL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Quality, Durable which lasts a long time! I still use my 25 year old Genesis Silver too!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Weber support help needed and no batteries please
on May 6, 2022
Posted by: HCog
Verified Purchase:Yes
My weber smart grill temperature LED panel does not work after one use. I am not sure if it is batteries or connection.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, May 7, 2022
Thank you for your feedback. We are so sorry to hear about your LED panel. We are happy to help get this resolved. Our Support team is reaching out to assist you further. Thank you!
Written by a customer while visiting weber.com
Customer Rating
2
Cooks good that about it but the basic stuff the f
on May 15, 2022
Posted by: William Ayd
from Glen Arm Maryland
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Computer keeps coming up E10 no matter what you do
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, May 18, 2022
We appreciate your feedback. We are sorry to hear about the E10 error code. We are happy to help.
An E10 error indicates that the grill identification jumper cable is not inserted into the back of the Weber Connect Module. Please turn off your grill and reinstall the jumper cable to clear the E10 error.
Our Support team will be following up with you via email. Please look for an outreach soon. Thank you!
An E10 error indicates that the grill identification jumper cable is not inserted into the back of the Weber Connect Module. Please turn off your grill and reinstall the jumper cable to clear the E10 error.
Our Support team will be following up with you via email. Please look for an outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Cameron McKenna
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
Display worked fine the first time but has not worked since.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, June 6, 2022
Thank you for your feedback regarding your Genesis II EX-335 gas grill. We are so sorry to learn your display stopped working after the first use. This is not the quality we expect from our products. Our Support team is reaching out to assist you further. Thank you!
Written by a customer while visiting weber.com
Posted by: KillahGrillah
from Tallahassee, Florida
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Great grill. I was skeptical about Weber being better than the rest; I think as wrong. The less expensive grills we’ve owned showed just how cheaply made they were made compared to the Weber. I thought people were crazy, but I’m definitely a believer now. Worth every penny.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: IJensen
from Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
Having the onboard thermometer and temperature monitoring makes a huge difference and results in perfectly cooked (and rested) meals. Before this, just using time I was shooting in the dark.....
I would recommend this to a friend!
Written by a customer while visiting weber.com