Customer reviews from weber.com
Weber - Genesis II Smart Grill EX-335 3-Burner Propane Gas Grill - Black
Average customer rating
4.5
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
57
4 Stars
5
3 Stars
6
2 Stars
3
1 Star
3
89%of customers recommend this product.
(
59 out of
66)
Customer Reviews for Weber - Genesis II Smart Grill EX-335 3-Burner Propane Gas Grill - Black
Posted by: JT Maples
Verified Purchase:Yes
Great product with built in protein probes that link to a phone app. Wish it came with 2 proves versus 1. Cool lights on knobs and extra searing burner!
Response from weber.comBy Weber Grills, Consumer Care, April 9, 2021
Hi, Congratulations on your new Genesis II EX-335! We are so happy to hear you like the lighted control knobs and sear burner! Your feedback regarding the grill coming with 1 probe is appreciated, and we will pass your suggestion of including 2 probes along to the team. Please be aware your new grill is backed by a generous warranty and we are always here to help. If you ever have any questions or concerns please reach out to us at support@weberstephen.com or 800-446-1071. Thanks and grill on!
Written by a customer while visiting weber.com
Posted by: Shsback
from Santa Cruz, California
Gender:Female
Verified Purchase:Yes
I love all of the Smart Grill features and the connection with the app. I have used the probes and found them to be quite helpful. This grill burns much hotter than my last grill so I am still in the learning curve. I tried the smoker box last night but was unable to produce any smoke even though I soaked my chips for quite a few hours. As I said, still learning!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Great grill
on June 4, 2021
Posted by: John 29
from Mt Laurel NJ
Gender:Male
[This review was collected as part of a promotion.] Brought this about a month ago and really enjoy it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
The Cadillac of grills
on June 5, 2021
Posted by: Anonymous
from Albany, NY
Gender:Male
[This review was collected as part of a promotion.] I bought this grill two months ago and love this new technology. This girll replaces the similar model. Assembly takes patience but every part fits perfectly. The new smart features talk to my phone, has a large digital display (although I would like a simple metal one in grill in case batteries low etc..). But let’s not look for things to not like since there so many reasons this grill is right. Now better at night!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
All great so far
on June 5, 2021
Posted by: BTM11
from Pittsburgh, PA
Gender:Male
[This review was collected as part of a promotion.] Purchased about two months ago and working great, nice being able to check the temp remotely when it’s warming up and I am running around in the kitchen.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: MikeDB
from Chicago IL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Well constructed grill with great features. Excellent ease of use.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Melissa A.
from Rockford, IL
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
Love the grill! Our first new grill and couldn’t have made a better decision. Love using the app and the electronic thermometer to take the guesswork out of some major grilling questions.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Weber Grill design issue
from Emporia, Kansas
Verified Purchase:Yes
Grease trap doesn’t collect the grease and drips
on the shelf. Grill needs to be completely level for built in grease drip pan to work. Have a big mess to clean up now .
on the shelf. Grill needs to be completely level for built in grease drip pan to work. Have a big mess to clean up now .
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , June 17, 2021
Hi Joseph, thank you for taking the time to share your feedback! We are sorry to learn about the trouble you are experiencing with your drip pan. This is certainly not what we would expect. We will contact you shortly to understand better what you are seeing and help. Thanks!
Written by a customer while visiting weber.com