Customer reviews from weber.com
Weber - Pulse 2000 Electric Outdoor Grill with Cart - Black
Average customer rating
4.2
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
10
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
11 out of
11)
Customer Reviews for Weber - Pulse 2000 Electric Outdoor Grill with Cart - Black
Posted by: Barney Hester
from Florida
Gender:Male
Verified Purchase:Yes
Works great and the temperature prob is the bomb!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Perfect Smart Grill for my outdoor setup
on June 25, 2021
Posted by: ChiefBob
from Wrightsville Beach, NC
Gender:Male
Expertise:Intermediate
I was reluctant at first to purchase an electric grill, however, once this little beast pre-heats there's nothing it can't cook! I get amazing grill lines on beef, chicken and fish. The accompanying app also takes all the guesswork out of cooking new things as well. Highly recommend if you're in the market for one of these. Super simple setup and cleaning too.
It's lived outside in the coastal Carolina humid weather and covered when not in use and so far no signs of any rusting or staining from the environment. Highly recommend the easy use of this product. Only thing left to figure out is how I can get it connected to my google/alexa smart home and then we'll really be in business!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: JeffPel
from Northern California
Gender:Male
Verified Purchase:Yes
Wonderful! Cooks to perfection. Beautiful "grill marks" from the cast-iron grate. And simple cleanup.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: RichB28
Verified Purchase:Yes
Can’t get a good sear on beef cooks chicken very well.
Response from weber.comBy Weber grills, Weber grills , June 26, 2021
Thank you for your feedback! We are surprised to hear that you are not getting a good sear when you grill beef on your Pulse.
The searing process (also known as the Maillard reaction and carmelization) begins at temperatures as low as 300°F, and the effective searing range is about 300°F to 500°F. Searing at temperatures beyond 500°F can dry out food excessively fast, and usually result in disappointing, burnt food.
Even though the thermometer on your grill says 500°F, the cooking grates themselves must be at least 500°F to create sear marks. Always make sure to preheat the grill with the lid closed for at least 10 minutes to get your grates nice and hot!
If you have any other questions, please respond to the email we sent you and we'll be happy to help. Thanks for being a Weber fan and happy grilling!
The searing process (also known as the Maillard reaction and carmelization) begins at temperatures as low as 300°F, and the effective searing range is about 300°F to 500°F. Searing at temperatures beyond 500°F can dry out food excessively fast, and usually result in disappointing, burnt food.
Even though the thermometer on your grill says 500°F, the cooking grates themselves must be at least 500°F to create sear marks. Always make sure to preheat the grill with the lid closed for at least 10 minutes to get your grates nice and hot!
If you have any other questions, please respond to the email we sent you and we'll be happy to help. Thanks for being a Weber fan and happy grilling!
Written by a customer while visiting weber.com
Posted by: Frank J M
Verified Purchase:Yes
Love the grill so far. I can’t have propane or charcoal due to Condo rules. I had the Q2400 but the controller died twice.
Two items on the Pulse.
1). I like that you can control each element separately BUT the temperature display does NOT work independently so you really don’t know what the temperature or either element is when the dials are different.
2) The controller is loose when inserted into grill. If it’s NOT all the way in it will heat the elements BUT NOT 100%. That happened once and The temp never got above 350 until I pushed it in again.
Haven’t used the probes yet.
I would recommend this to a friend!
Response from weber.comBy Weber grills, Weber grills , June 26, 2021
Hi Frank, Congratulations on your new Weber Pulse 2000! We are glad to hear that you are loving the grill. We appreciate your feedback about the temperature display. The thermometer readout on the Pulse is similar like on our gas grills. The same way you can adjust one "burner" hotter than the other, the temperature readout is the overall grill temperature. It's the same when you adjust one heating element hotter than the other grilling zone. The LED display will read the overall temperature. We will definitely pass your feedback along to our team. The controller should not be loose. Since the controller is removed for storage, you will want to make sure to push it all the way in every time you start your grill. It sounds like that might have been the issue getting up to temp, but we will follow-up via email to ensure that you are getting the temperature results you expect. Lastly, your Pulse is equipped with Weber Connect technology, enabling you to use the meat probes included! You can see the barbecue and probe temperatures on your app-connected device! Be sure to download the Weber Connect app through your app store if you haven't already. Thank you for taking the time to share your feedback, and keep on grilling!
Written by a customer while visiting weber.com
Customer Rating
5
Finally a good looking/functioning electric grill
on June 22, 2021
Posted by: CentralGriller
from New York, NY
Gender:Male
Verified Purchase:Yes
Still pretty new for me, but I am liking it. It looks great. Gets plenty hot. Easy to clean. The side table is very handy, something I missed on my previous grill. I am especially happy about the dual side controls and option for multiple temp probes. The android app is a little wonky, but it does what it is designed to do. The electronics come in a nice closable container that can be handily stored on the rack underneath. Am a little unhappy that the stainless steel parts show the smudges, a lot. But, my only real complaint is that Weber was out of stock on the cover, but I found a good substitute elsewhere.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, October 4, 2021
Congratulations on your new grill! We are excited to hear that you are loving the features of your new Pulse 2000. We understand that you have concerns with the app and we would like to know more about your experience. Please look for an email from our Support team.
Regarding the smudges, we recommend using Weber Exterior Grill Cleaner or Noxon 7 to clean and treat the exterior stainless steel parts of your grill. That should help keep it looking like new.
Thanks again for your feedback and for being a Weber fan!
Regarding the smudges, we recommend using Weber Exterior Grill Cleaner or Noxon 7 to clean and treat the exterior stainless steel parts of your grill. That should help keep it looking like new.
Thanks again for your feedback and for being a Weber fan!
Written by a customer while visiting weber.com
Posted by: Ranl
from Phoenix AZ
Gender:Male
Verified Purchase:Yes
Great grill fits on patio perfectly and produces high temps for grilling
Written by a customer while visiting weber.com