Customer reviews from zagg
ZAGG - Pro Keys with Trackpad Wireless Keyboard & Case for Apple iPad 10.2" (7th, 8th, 9th Gen) - Black
Average customer rating
4.1 out of 5
4.1
(432 Reviews)
Open Ratings Snapshot
Rating breakdown 432 reviews
5 Stars
231
4 Stars
90
3 Stars
54
2 Stars
21
1 Star
36
85%of customers recommend this product. 
(
51 out of 60
)
Best Buy Privacy Policy
Customer Reviews for ZAGG - Pro Keys with Trackpad Wireless Keyboard & Case for Apple iPad 10.2" (7th, 8th, 9th Gen) - Black
Customer Rating
1 out of 5
1
Misleading photo
on August 31, 2024
Posted by: Tampa Bruce
Verified Purchase:Yes
Purchased keyboard cover based on photo that appeared to be similar to Apple keyboard. It is not. The iPad is not free floating but rather requires the unit to lock down into the keyboard itself.
No, I would not recommend this to a friend.
Written by a customer while visiting zagg
Customer Rating
1 out of 5
1
Key board disconnects and won’t
on August 7, 2022
Posted by: Vincent S.
Key board disconnects and won’t reconnect sometimes. Have to go to settings and reconnect several times in an hour or two. The delivery time that was said at time of order took several days longer. Never had connection problems with my previous case and keyboard. But the stand kept breaking. Thought I was making a good decision on this one but maybe should have done the other model I was looking at.
Written by a customer while visiting zagg
Customer Rating
1 out of 5
1
Wrong size, Not ready for iPad Pro M4.
on August 26, 2024
Posted by: Carolyn
Gender:Female
Verified Purchase:Yes
Even thought it says 7th generation...I had to look it up to see that Apple calles the new iPad Pro M4 the 7th generation...this case, though wonderful...does not fit. You cannot squeeze the new iPad into it. I returned it and received a note saying that ZAGG hadn't made one yet. I have had another Zagg for my older iPad for years and loved it...that's why I wanted a new one for my new iPad Pro 11" M4. When it comes out I'll get one.
I would recommend this to a friend!
Written by a customer while visiting zagg
Customer Rating
4 out of 5
4
Good features; Takes getting used to
on March 13, 2022
Posted by: HOWARD L.
Works well generally. The bluetooth too frequently needs to be “re-paired” with the tablet by turning it off and on again, eliminating the previous (disconnected) pairing, and letting Pro Keys rediscover the device for pairing. Otherwise, many features are appreciated. Compact; sturdy; protective. Friendly mouse trackpad. Arrow keys are effective for sorting and viewing photos. Good one-key zoom-out viewing and instant access to all running apps. Effective Function key and shortcuts. Solid, slightly condensed keyboard size requires careful typing at first, but hopefully you can learn to avoid hitting wrong keys or adding unneeded extra spaces between letters in a word.
Written by a customer while visiting zagg
Customer Rating
2 out of 5
2
Took many days and several
on May 2, 2023
Posted by: GILDA B.
Took many days and several phone calls to receive items. Not good.
Written by a customer while visiting zagg
Customer Rating
2 out of 5
2
Keys popped off.
on January 8, 2023
Posted by: Sheree L.
Within two days of use several keys popped off.
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
Very nice keyboard and case
on May 15, 2023
Posted by: Mike M.
This was recommended by a friend and i'm very pleased with it so far. the keyboard has a nice feel and is easy to type on. The fact that it comes off and the case stays on the iPad easily when i want it to is very handy.
Written by a customer while visiting zagg
Customer Rating
5 out of 5
5
Pro Keys Ipad keyboard
on July 24, 2025
Posted by: Doorguy
Verified Purchase:Yes
I had a Zagg Ipad Keyboard that was 12 years old and was still working for my old Ipad. I purchased the Pro Keys for a new Ipad due to the 6.6 foot drop protection. So far I've been impressed with the easy set up and use. Hopefully I won't eperience a 6.6 ft. drop
I would recommend this to a friend!
Written by a customer while visiting zagg
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