Customer reviews from zagg
ZAGG - Pro Keys with Trackpad Wireless Keyboard & Case for Apple iPad 10.2" (7th, 8th, 9th Gen) - Black
Average customer rating
4.1
(432 Reviews)
Rating breakdown 432 reviews
5 Stars
231
4 Stars
90
3 Stars
54
2 Stars
21
1 Star
36
85%of customers recommend this product.
(
51 out of
60)
Customer Reviews for ZAGG - Pro Keys with Trackpad Wireless Keyboard & Case for Apple iPad 10.2" (7th, 8th, 9th Gen) - Black
Customer Rating
1
the second zagg I purchased
on February 24, 2023
Posted by: Sonya P.
the second zagg I purchased and neither one would connect to my ipad 9th generation.
Written by a customer while visiting zagg
Customer Rating
1
I have returned the keyboard
on March 21, 2023
Posted by: Barry M.
I have returned the keyboard because it was too heavy and bulking. The trackpad was also not smooth to use.
Written by a customer while visiting zagg
Customer Rating
1
The stand is awful. Takes
on March 30, 2023
Posted by: Myra L.
The stand is awful. Takes several tries to get it in the correct position each time. I keyboard itself has a good feel but hard to set up positionally. Therefore, I am returning this item.
Written by a customer while visiting zagg
Customer Rating
1
Zero Customer Service
on July 5, 2023
Posted by: Lisa H.
I have owned several Zagg keyboards for the past 10 years and have always been happy with the product and the company. Not any more. I recently purchased the Zagg Pro Keys reluctantly because they no longer offer the Rugged Pro for the 12.9 gen 6 ipad. The Pro Keys I received did not charge my apple pencil which is something I use daily for my graphic design work. I contacted Zagg customer service within 1 day of receiving the item and noted it did not charge the pencil. I was told that sometimes the rubber thickness will inhibit the connection and that I could return it to them - AT My Cost. For a defective product???? When I questioned this I was then told if I had Purchased the warrranty I could then return it to them for a replacement. So I would STILL have to pay Zagg for a defective product?! I'm thoroughly disappointed and will never purchase another Zagg product. The Defective item has been returned AT MY cost. It's clear that the company who purchased Zagg does not have the same consideration for its customer as the original Zagg.
Written by a customer while visiting zagg
Posted by: R.D. Russo
from LA,CA
Verified Purchase:Yes
Backlit keys are not working. Definitely, a negative, for me.
Written by a customer while visiting zagg
Posted by: GMA3..
Gender:Female
Verified Purchase:Yes
I couldn’t be happier with my new keyboard and case. It’s much lighter than my old case and the keyboard is easy to use. This is my second ZAGG case. They’re indestructible. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting zagg
Posted by: Tamigo
Verified Purchase:Yes
The design is awful! It is flimsy and just cheap. Shame, Zagg, shame, you are better than this!
Response from zaggBy ZAGG, November 4, 2024
We appreciate your feedback, as we are always trying to improve products. We hope you'll give us another try!
Written by a customer while visiting zagg
Posted by: TA Smith
Verified Purchase:Yes
I have purchased a Zagg keyboard for 3 different IPads. This is a great way to make your device more efficient.
I would recommend this to a friend!
Written by a customer while visiting zagg