Customer reviews from bioliteenergy.com
BioLite - FirePit + - Black and Yellow
Average customer rating
4.2
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
146
4 Stars
45
3 Stars
17
2 Stars
15
1 Star
17
83%of customers recommend this product.
(
173 out of
209)
Customer Reviews for BioLite - FirePit + - Black and Yellow
Customer Rating
5
Excellent product with great customer service
on December 2, 2024
Posted by: Jturn
from Western Michigan
Length of ownership:1 year or longer
I've owned this product for over 5 years and have used it extensivley in all types of conditions. It has been dragged around and used all over the country.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: JeffO
from New Orleans
Length of ownership:1 month
Verified Purchase:Yes
I absolutely love this fire pit. All my friends are jealous.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: chandru
from northern Ontario, Canada
Length of ownership:1 month
Verified Purchase:Yes
have used this pit about 10 times so far both small fires and larger ones... when I first started using it I realized there was a learning curve. going to max air flow is rarely necessary. most times now I am only using the fan at low or medium. that being said I'm very happy with this pit. once u have an established fire, it nearly smoke free. let's keep in mind its a fire and fire and smoke generally go hand in hand... the xray vision is truly wonderful. that along with the forced air is what really sets this pit apart from others. so far very happy and hope for years of use depending on recharchable battery life. one improvement or accessory I would like to see is some type of metal box lid with a handle that is able to snuff the fire out for the times where u cannot wait around for all the embers to safely burn out. In the meantime I will be looking to fabricate such a cover to suit my purpose.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
5
Overall Gets the Job Done
on April 26, 2022
Posted by: OchoCinco
from Los Angeles, CA
Length of ownership:6 months
I have been using this firepit for a few months now and compared to other reviews, I feel that my usage of the firepit has been on the rougher side. This firepit can withstand some heat! After a few uses the vent on the battery has melted a little and the cage is bowing and getting dented but I feel like this is expected when using any firepit. You don't need to set that battery on high, just using it on the lowest setting is enough to feed the fire. After a while, there is a little smoke due to the chamber getting filled with ash. Recommend some welding gloves to grab the handle to shake all of the ash out of the bottom while the fire is going.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
3
Loved it but battery failed after 6 uses.
on January 6, 2021
Posted by: GEMONTY123
from El Paso, TX
Length of ownership:3 months
So we loved this product and although it’s definitely not smokeless it was perfect for our little tailgating expeditions. However, after the sixth use it simply would not charge at all. Don’t know if this is a battery issue or if the circuit board failed for whatever reason. Really wish I could simply replace those two items instead of returning it. :/
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, January 11, 2021
Hey there! We're so sorry to hear about your FirePit, and we'd love to hear more about this issue. Please reach out to our support team here: https://www.bioliteenergy.com/pages/contact
Written by a customer while visiting bioliteenergy.com
Customer Rating
2
Power pack will not recharge
on January 18, 2021
Posted by: Mike
from SE Michigan
Length of ownership:3 months
Glad to hear I am not the only one with this issue.
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, January 26, 2021
Hi Mike, we're sorry to hear that your FirePit power pack isn't charging. Please reach out to our support team here: https://www.bioliteenergy.com/pages/contact and we'll resolve this for you.
Written by a customer while visiting bioliteenergy.com
Customer Rating
4
Great little fire pit.
on April 3, 2021
Posted by: Kjepsen1
from Newhall
Length of ownership:1 week
Used it once so far very nice.
After reading the reviews I have to agree the fan can be a little noisy . Clean up is very easy, just open the bottom door and use a paint brush and brush out the ash. Also it’s not as smokeless as they claim but it a lot better than your regular fire.
After reading the reviews I have to agree the fan can be a little noisy . Clean up is very easy, just open the bottom door and use a paint brush and brush out the ash. Also it’s not as smokeless as they claim but it a lot better than your regular fire.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
2
Looks good - definitely not smokeless!
on April 20, 2021
Posted by: jakejggeorge
from Vancouver, BC
Length of ownership:1 week
The firepit+ looks amazing, but it is definitely not smokeless as advertised. When using a single cut log and not blocking any of the air vents, we still experienced quite a bit of smoke that our neighbours complained about.
I feel it's a good product, but it should not be marketed as smokeless - that's deceiving. Returning this item is already a nightmare! Hopefully, customer service will be better than the product.
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, April 21, 2021
Hey Jake, I'm sorry to hear that you're experiencing some smoke with the FirePit. It can certainly take some practice to achieve that 'perfect' fire, even for experienced fire builders and outdoorsmen. The good news is that our support team has lots of tips and tricks to help you get there. You can reach out to us here: https://www.bioliteenergy.com/pages/contact!
Written by a customer while visiting bioliteenergy.com