Customer reviews from bioliteenergy.com
BioLite - Alpenglow 500 Lantern
Average customer rating
4.8
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
141
4 Stars
15
3 Stars
3
2 Stars
2
1 Star
0
96%of customers recommend this product.
(
127 out of
132)
Customer Reviews for BioLite - Alpenglow 500 Lantern
Posted by: Karen Rackham
from Pelham, Alabama
Length of ownership:3 months
Verified Purchase:Yes
I want to let everyone know how Fantastic this AlpenGlow 500 is in an emergency. We recently had tornadoes that came through our community, notably our neighborhood. The electricity was out for three days. We started using the AlpenGlow 500 while we where down in our basement during the storm. When the storm was over we continued to use the lights. The amount of light these AlpenGlow 500 lights are amazing but also all the fun colors help lightened the mood. My Husband would take the lights to work to recharge them so we could use them at nighttime. I would definitely purchase more of these lights to use as presents and also preparedness.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
2
Terrible battery life
on October 15, 2022
Posted by: CCasper
from UK
Length of ownership:6 months
We bought this for camping and have found that it doesn't last long at all. Only really long enough to cook and eat dinner before it needs recharging. It takes forever to charge as well so definitely find a different lantern.
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, October 17, 2022
Hi there! Thanks so much for your feedback! We are so sorry to hear about your AlpenGlow! Please fill out our customer support form:
https://www.bioliteenergy.com/pages/contact. We are happy to help troubleshoot your issue and/or look into a
warranty replacement.
https://www.bioliteenergy.com/pages/contact. We are happy to help troubleshoot your issue and/or look into a
warranty replacement.
Written by a customer while visiting bioliteenergy.com
Posted by: sammy
from Indiana
Length of ownership:1 month
Verified Purchase:Yes
i've been digging BioLite product since its inception. seriously. Design, quality of build and overall smart function meets design is a winner. Purchased AlpenGlow 500 and it arrived with an instructional video. Nice... yet why a video? Answer: because there are so many things the light will do. Without getting totally granular, here's my pros and cons of the AlpenGlow 500: PROS: Solid build, sturdy as ALL of the other BioLite products are. Battery last ridiculously long.. even on bright mode. Dig the small concealed handle atop (to hang in tents, trees, misc.). CONS: 1) AlpenGlow 500 uses a micro USB.. Why? Should be USB C as almost ALL smartphones and laptops are USB C enabled, plus USB C powers faster. 2) There are so many modes to turn the lights on, you'll need a video to remember it. Trust me, I can't even remember how to enable the multi color mode. This leads to 3). Less is more. Get rid of the 8 ways to enable different light modes.. make it SIMPLE. Yes, it's cool yet it simply takes too much time to remember these steps. Lastly, folks, bravo for this product and it' lil sister AlpenGlow 250 yet I truly believe you've taken two steps back and one step forward ;-)
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: NYC living
Length of ownership:1 year or longer
Verified Purchase:Yes
We have purchased several Use them outdoors for lighting and decor. Also helpful and easy to use in places around the home where we need extra light - closets and for reading.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
2
Great Product With One Fatal Flaw
on January 16, 2023
Posted by: cb01
from Florida, NY
Length of ownership:1 month
This product is great! The light is beautiful, the color options are fun, and it's easy to use. The only problem is that the female charging port fell out and into the device. I could hear it rattling around inside the plastic casing and could no longer charge it.
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, January 17, 2023
Hi there! Thanks so much for sharing your experience. We are so sorry to hear about your AG's charging port. Please reach out to our support team at support@bioliteenergy.com. We can send you a replacement lantern ASAP!
Written by a customer while visiting bioliteenergy.com
Posted by: Fred A
from Northern New England
Length of ownership:1 month
Verified Purchase:Yes
This is the most awesome light. I’ve used it for a night light, to entertain grandchildren, work light, etc. it has lots n lots of lighting options. At first I was a little intimidated my all the ways to dim, color, light, moving/flickering lights. But it was easier than I thought to control. Took maybe 15 minutes at the most. I used it every night and the battery was barely used. 3 out of four dots. I’m now leaving it on to truly see how long it will go. It is a definite buy, maybe 2 the wife steals it all the time.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: HezR
from BC, Canada
Length of ownership:1 month
Verified Purchase:Yes
UI (single button) is a bit painful and our unit sounds like it has a loose broken piece of plastic in it already (after 2 uses)
I would recommend this to a friend!
Response from bioliteenergy.comBy BioLite, CS, September 8, 2021
Hey there! Thanks for the feedback. Let's figure out what might be causing that rattling noise -- go ahead and send a message to our support team at support@bioliteenergy.com, and we'll ship you a replacement if we can't resolve this.
Written by a customer while visiting bioliteenergy.com
Customer Rating
4
Great light, wish it had base lantern inputs
on October 27, 2021
Posted by: clayton
from Boone, NC
Length of ownership:1 month
Verified Purchase:Yes
This light as a unit works great. And, would be giving 5 starts but It's a shame that you have to use a usb adapter (which was provided) to plug into the site lights / site light strings
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com