Fits well and packs nicely in the carrier that I had purchased previously. Looking forward to taking the whole setup to the beach!
Written by a customer while visiting bioliteenergy.com
Customer Rating
1
Horrid Quality, Obvious Return, Warped, Chipped
on December 4, 2022
Posted by: Bummed
from Los Angeles
Length of ownership:1 week
This was a Christmas present and something told me to open it because it was retaped. I was shocked at the quality. It was a return that they didn't inspect why it was returned. I could only post 6 pictures, but I have several more spots of bad quality. This is not Biolite quality and if this is what they are making, I will stop buying Biolite (was just about to get solar panels, but I am going elsewhere).
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, December 7, 2022
Hi there! We are so sorry to hear about this experience! We do not accept returns on opened and used merchandise. I am so sorry for the confusion. This issue most likely happened at the manufacturer. For this, we are so sorry. Please reach out to our support team at support@bioliteenergy.com. We would love to send you a replacement grill lid ASAP!
Written by a customer while visiting bioliteenergy.com