Customer reviews from lg.com
LG - ADA Compliant Laundry Pedestal - White
Average customer rating
4.3
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
97
4 Stars
21
3 Stars
6
2 Stars
4
1 Star
13
93%of customers recommend this product.
(
41 out of
44)
Customer Reviews for LG - ADA Compliant Laundry Pedestal - White
Posted by: Carolyn73
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had it for a little over a year and I love it
Written by a customer while visiting lg.com
Customer Rating
2
Unfortunatly disappointed. I love LG. EXCEPT THIS
on April 13, 2024
Posted by: Disappointed LG vaccum
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the second time of the same model I bought. And twice the motor blew. Lg replaced the motor both times. However for the price I would have wanted to see a stronger more durable vaccum.
Pros: ease of use
Quality
2
Features
2
Value
2
Response from lg.comBy LG, June 11, 2024
Hi there. Thank you for taking the time to share your feedback on the LG Vacuum (A939KBGS) model. We understand how disappointing it can be to have a product not meet your expectations, especially when it comes to durability. We strive to provide long-lasting products that meet our customers' needs and expectations, ensuring that they receive the best possible value for their money. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
1
Poor over all
on September 21, 2024
Posted by: Paula0
Poor power, so have to use on turbo all the time. battery hardy lasts will not do a 9x9 lounge & 4x1 hall before running out. Pet nozzle just rolls the hair into dreads and does not pick up. Cant even pick up 1/4 peanut with out jamming. Jams constantly. Debris get stuck above the Kompressor - so need more tools to tru to free up. Spend more time unblocking than vacuuming
Accessories clumbsy & crevise tools wont even fit to clean skirtings.
Perhaps designed for pre vacuumed sites . Don't recommend at all.
Accessories clumbsy & crevise tools wont even fit to clean skirtings.
Perhaps designed for pre vacuumed sites . Don't recommend at all.
Pros: Style/Design
Quality
1
Features
1
Value
1
Response from lg.comBy true, LG Digital Care Team, September 24, 2024
Hey Paula! We appreciate you sharing your experience regarding your LG Vacuum with us. Nothing compares to the delight of a gleaming space and a vacuum that's in tip-top shape—it's like a symphony of cleanliness! We have this helpful troubleshooting guide that'll help here: http://spr.ly/6423olbjF. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We're happy to help! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
1
battery tech is flawed.
on November 11, 2024
Posted by: yourmama69
[This review was collected as part of a promotion.] After 3 years the batteries will not charge. No warning. They both just won't charge. Do not buy, batteries are crap. Have to empty way too often. LG has gone downhill.
Response from lg.comBy true, LG Digital Care Team, November 14, 2024
Hey there! Thank you for bringing this to our attention. We want you to be able to enjoy your LG vacuum because there’s nothing quite like the bliss of a spotless space! We have found the battery part EAC63382211 that goes with your vacuum. You can easily purchase it here: http://spr.ly/6420sOPnI. If you have questions or need assistance, we're always here to help. Reach out to us on social media @LGUSSupport with your contact information. We'll be happy to assist! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
2
Underwhelming
on April 29, 2022
Posted by: Syd34
from Michigan
[This review was collected as part of a promotion.] I bought this vacuum as an investment, I thought it would be a high quality, enjoyable and easy to use. However the suction is extremely weak and to even get to enough power it has to be at the most powerful turbo mode which only lasts for seven minutes on a four hour battery charge. If this is how weak it is now I hate to think how useless it will become once it starts to lose power. The features on this otherwise are both useful and well made so it having so little power is extremely disappointing. Plus the one tiny wheel is not large enough making using this vacuum extremely hard to move on carpet most vacuums pull away from you and are able to pull in dirt surrounding the outside of the tool but this is unable to do either. Finally the feature that allows you to adjust the height is very nice in thought but due to the fact that it often unlocks during use making it shrink and grow with movement makes it irritating and overall more difficult to use. I was extremely disappointed by all of this as I’m usually a fan of lg products as my fridge, washer, dryer, stove, etc. are all lg products. I hope lg is able to improve on this product and bring it to match the higher standard of its other products.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
1
Response from lg.comBy Jennifer, Social Media, July 21, 2022
The quality of your vacuum performance and length of the batter life is primarily based on the power mode you are using, the type of nozzle attachment, and how well you maintain it.
Before you begin vacuuming, make sure that the extension tube is firmly attached and has clicked into place to provide a better suction.
Descriptions of your Power Modes:
Normal Mode is recommended for light duty cleaning on bare floors, low profile carpets and rugs. This mode lasts for 80 minutes
Power Mode is for general carpet cleaning, and able to pick up heavier and larger debris on the floor. This mode lasts for 40 minutes.
Turbo Mode is recommended specifically for deep spot cleaning in small areas. While in this mode it lasts 12 minutes.
We recommend that you remove the dust and debris from your vacuum and clean your nozzles with each use. You also want to clean or replace your vacuum filter on a monthly basis for optimal performance.
Thank you for your product design feedback, we will share this with our research and development teams for future consideration.
Before you begin vacuuming, make sure that the extension tube is firmly attached and has clicked into place to provide a better suction.
Descriptions of your Power Modes:
Normal Mode is recommended for light duty cleaning on bare floors, low profile carpets and rugs. This mode lasts for 80 minutes
Power Mode is for general carpet cleaning, and able to pick up heavier and larger debris on the floor. This mode lasts for 40 minutes.
Turbo Mode is recommended specifically for deep spot cleaning in small areas. While in this mode it lasts 12 minutes.
We recommend that you remove the dust and debris from your vacuum and clean your nozzles with each use. You also want to clean or replace your vacuum filter on a monthly basis for optimal performance.
Thank you for your product design feedback, we will share this with our research and development teams for future consideration.
Written by a customer while visiting lg.com
Customer Rating
1
Scratched My Floors
on April 8, 2022
Posted by: Nickiename
[This review was collected as part of a promotion.] I loved the vacuum until it scratched my brand new hardwood floors! It works as expected on carpet, but is not made for hardwood. It took all of a minute to notice that it did not pick up fine dirt/particles well; the longest I could even try due to my floors being scratched. BTW, nothing was trapped in the vacuum. This was fresh out of the box.
Pros: Style/Design, battery
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy Sandy, Social Media, April 8, 2022
We hat to hear this The carpet nozzle should not have been used on hardwood. We have the Power Punch Nozzle part number AGB74252404 that is made for the hardwood.^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
Don't do it!
on August 10, 2022
Posted by: Momzof4
from Hershey, PA
This is by far the worst vacuum I have ever owned. It truly does not work, like at all. It barely picks up anything. The turbo mode takes you immediately in a low battery. Seriously the worst choice I have ever made, returning ASAP.
Quality
1
Features
1
Value
1
Response from lg.comBy Jennifer, Social Media, August 10, 2022
We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
3
Small disappointment
on June 28, 2022
Posted by: JTP123
[This review was collected as part of a promotion.] We use this at least 2 times a day, if not more. Dogs and kids are messy. The only thing I don't like about it is the vacuum attachments don't have the ability to turn off the rotation over hard floors and there are not lights on the vacuum attachments. The mop has a light, come on LG.
Pros: Performance, easy to use
Quality
5
Features
2
Value
4
Response from lg.comBy Sandy, Social Media, June 29, 2022
Thank you for this feedback and we will be happy to pass this along to our product developers.^Sandy
Written by a customer while visiting lg.com