Customer reviews from lg.com
LG - ADA Compliant Laundry Pedestal - White
Average customer rating
4.3
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
99
4 Stars
21
3 Stars
6
2 Stars
4
1 Star
13
93%of customers recommend this product.
(
41 out of
44)
Customer Reviews for LG - ADA Compliant Laundry Pedestal - White
Posted by: John L Strack
from Crystal River, FL 34428
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are very pleased with the product and were disappointed when we couldn't remove the vacuum from the charging tower. I have all the confidence in LG that it has been repaired or replaced.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Alice Feliz V. Luna, Social Media, April 12, 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: Jonathan2023
from Nashville, TN
Verified Purchase:Yes
Brought this vacuum 2 months ago and I have no words to describe how happy I am with it. Definitely the best investment I made, 2 in one (vacuum & Mopping system). Worth’s the price!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, May 5, 2023
Hi! Thanks for taking the time to post your review for your CordZero™ All in One Cordless Stick Vacuum. #LifesGood when the features in your vacuum make cleaning so much easier! Should you need support, don't hesitate to reach out to us! We're available via chat or phone support, which ever works better for you! You can find more details for these support options here: https://www.lg.com/us/support/contact. ^Chris
Written by a customer while visiting lg.com
Posted by: Empirepjp
from Michigan
Verified Purchase:Yes
Quiet, great suction. The best dirt dispenser and station setup. At this point, it is better than my past vacuums including Dyson. So far worth the investment.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Anthony J., VXI Austin, June 15, 2023
Hey there. We appreciate you leaving us your review. It's our pleasure to provide the best possible service to our customers, and we're glad this commitment was reflected in your experience using the vacuum. ~Anthony
Written by a customer while visiting lg.com
Posted by: Mom of Three and pets
Verified Purchase:Yes
Terrible on hard wood floor. Also brown within the first few months now to get repairs have to send it off for multiple weeks (as a mom of three not having my very expensive vacuum is unacceptable).
Pros: battery
Quality
2
Features
4
Value
1
Response from lg.comBy LG Customer Experience team, LG digital Care Team, November 2, 2023
Hi there! Thank you for taking the time to leave a review. We are continuously striving to improve our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6422uW6Gn. ^Gaby
Written by a customer while visiting lg.com
Posted by: Robert K Schilling
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the vacuum but when used h it to pick up let’s say cat liter or spilling salt on the floor
It breaks the tower and locks in place to where you need to unplug unit
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 2, 2023
Hey there, we suggest checking out this link for some troubleshooting options when it comes to using your LG CordZero. http://spr.ly/6420uW8rA Send us a private message on our socials, @LGUSSupport, and let us know how it goes! ~Tegan
Written by a customer while visiting lg.com
Posted by: Tracy Bur
Verified Purchase:Yes
[This review was collected as part of a promotion.] The vacuum was ok but after it broke and I sent it for repair that the nightmare occurred. I would recommend staying away from this company.
Response from lg.comBy true, LG Digital Care Team, April 30, 2024
Hey Tracy! We want to help you sleep well without bad dreams and ensure your vacuum is working at its full potential! If you have questions, please send us a private message on social media @LGUSSupport. We are here for you!~ Jupe
Written by a customer while visiting lg.com
Posted by: Anonymous19
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lightweight, heavy suction, fairly quiet, powerful and has so many great accessories. Love the cordless aspect and batteries run long enough for entire house to be cleaned. Auto empty into bag is awesome! Storage "tower" is pretty compact and doesn't take up too much space (huge bonus). Great for vacuuming stairs and, as dog owners, all the furniture that attracts pet hair.
Pros: Features/Settings, battery, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
4
Quiet, Great Vacuum, Eh Mop, Proprietary Bags
on August 31, 2022
Posted by: Matt Sc
from Midwest
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wow, I was not expecting so many parts and pieces to arrive in such a large box. After getting over my initial shock, everything was pretty straightforward to put together and all of the components and attachments either store in or hang on the base, so it doesn't take up as much room as I feared.
The vacuum itself is deceptively quiet and works great. We have a similar style stick vacuum from another well known brand and it must be 2-3 times louder than this vacuum, but seems to perform the same. We have a dog that'll dash out the doggy door when our old vacuum turns on. With this vacuum, she's still not pleased, but she'll hang out one room over instead of making a beeline for the backyard.
The vacuum itself comes with a number of attachments-- a general floor head (with spinning brushes) a narrower pet hair head (with spinning rubber flaps) and a mop (no suction, just rotating pads). It also has the usual brush, crevice tool, etc. One cool thing worth mentioning is that the aluminum tube (between the vacuum and head) is extendable, so this is actually comfortable to use while standing-- you don't have to hunch over.
For performance, I find that you can get about 15 minutes out of one battery on the highest speed, but closer to 45 minutes with the lowest speed-- which has more than enough power for hardwood floors, etc. This set also comes with a spare battery (that sits under the lid of the storage tower and is always charged), so you can actually get some cleaning done in between charges.
The general flooring head with the bristles works well-- it picks up pretty much everything. The rubber flap head for pet hair is okay. It does good for hair that is fresh on the surface (so couches, car seats, etc)-- but it does not work miracles. If you have a rug with hair that's worked in over the past 2 years and is really embedded in there, not much will get it out, including this head.
The mop head is a bit of a disappointment. It has a small reservoir, you can't use hot water, and you can only use plain water (no cleaning solutions). Because of this, it's really limited in its usefulness for me.
Finally, the base/storage station is pretty slick. It always keeps the vacuum charged (expected), does a good job at holding all the accessories (good design), but the real feature is the auto emptying of the hand vac. If it's in AUTO mode, as soon as you dock the vacuum, it pops it open, sucks out all the dust and gets it ready to go again. I turned it off of AUTO because it is loud. It's basically as loud as a corded vacuum cleaner when it goes off. Overall, I love it. My only disappointment is that it empties the vacuum into a proprietary LG vacuum bag that they are currently pretty proud of. Hopefully a third party comes out with a more economical choice in the future.
So, final verdict? I love it, it's sleek, works well, is quiet, and is well thought out. Don't buy it for the mop feature (more of a gimmick in my eyes) and do be aware of the ongoing costs of the proprietary bags (though you can manually empty the vac into your own trash can, but that kind of negates the best feature of this system-- the auto emptying), but if you can get past those, then I think you'll really like what LG did with this product.
Pros: Style/Design, battery, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com