Customer reviews from lg.com
LG - ADA Compliant Laundry Pedestal - White
Average customer rating
4.3
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
97
4 Stars
21
3 Stars
6
2 Stars
4
1 Star
13
93%of customers recommend this product.
(
41 out of
44)
Customer Reviews for LG - ADA Compliant Laundry Pedestal - White
Posted by: Empirepjp
from Michigan
Verified Purchase:Yes
Quiet, great suction. The best dirt dispenser and station setup. At this point, it is better than my past vacuums including Dyson. So far worth the investment.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Anthony J., VXI Austin, June 15, 2023
Hey there. We appreciate you leaving us your review. It's our pleasure to provide the best possible service to our customers, and we're glad this commitment was reflected in your experience using the vacuum. ~Anthony
Written by a customer while visiting lg.com
Posted by: Mom of Three and pets
Verified Purchase:Yes
Terrible on hard wood floor. Also brown within the first few months now to get repairs have to send it off for multiple weeks (as a mom of three not having my very expensive vacuum is unacceptable).
Pros: battery
Quality
2
Features
4
Value
1
Response from lg.comBy LG Customer Experience team, LG digital Care Team, November 2, 2023
Hi there! Thank you for taking the time to leave a review. We are continuously striving to improve our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6422uW6Gn. ^Gaby
Written by a customer while visiting lg.com
Posted by: Robert K Schilling
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the vacuum but when used h it to pick up let’s say cat liter or spilling salt on the floor
It breaks the tower and locks in place to where you need to unplug unit
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 2, 2023
Hey there, we suggest checking out this link for some troubleshooting options when it comes to using your LG CordZero. http://spr.ly/6420uW8rA Send us a private message on our socials, @LGUSSupport, and let us know how it goes! ~Tegan
Written by a customer while visiting lg.com
Posted by: Tracy Bur
Verified Purchase:Yes
[This review was collected as part of a promotion.] The vacuum was ok but after it broke and I sent it for repair that the nightmare occurred. I would recommend staying away from this company.
Response from lg.comBy true, LG Digital Care Team, April 30, 2024
Hey Tracy! We want to help you sleep well without bad dreams and ensure your vacuum is working at its full potential! If you have questions, please send us a private message on social media @LGUSSupport. We are here for you!~ Jupe
Written by a customer while visiting lg.com
Posted by: Anonymous19
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lightweight, heavy suction, fairly quiet, powerful and has so many great accessories. Love the cordless aspect and batteries run long enough for entire house to be cleaned. Auto empty into bag is awesome! Storage "tower" is pretty compact and doesn't take up too much space (huge bonus). Great for vacuuming stairs and, as dog owners, all the furniture that attracts pet hair.
Pros: Features/Settings, battery, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
4
Quiet, Great Vacuum, Eh Mop, Proprietary Bags
on August 31, 2022
Posted by: Matt Sc
from Midwest
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wow, I was not expecting so many parts and pieces to arrive in such a large box. After getting over my initial shock, everything was pretty straightforward to put together and all of the components and attachments either store in or hang on the base, so it doesn't take up as much room as I feared.
The vacuum itself is deceptively quiet and works great. We have a similar style stick vacuum from another well known brand and it must be 2-3 times louder than this vacuum, but seems to perform the same. We have a dog that'll dash out the doggy door when our old vacuum turns on. With this vacuum, she's still not pleased, but she'll hang out one room over instead of making a beeline for the backyard.
The vacuum itself comes with a number of attachments-- a general floor head (with spinning brushes) a narrower pet hair head (with spinning rubber flaps) and a mop (no suction, just rotating pads). It also has the usual brush, crevice tool, etc. One cool thing worth mentioning is that the aluminum tube (between the vacuum and head) is extendable, so this is actually comfortable to use while standing-- you don't have to hunch over.
For performance, I find that you can get about 15 minutes out of one battery on the highest speed, but closer to 45 minutes with the lowest speed-- which has more than enough power for hardwood floors, etc. This set also comes with a spare battery (that sits under the lid of the storage tower and is always charged), so you can actually get some cleaning done in between charges.
The general flooring head with the bristles works well-- it picks up pretty much everything. The rubber flap head for pet hair is okay. It does good for hair that is fresh on the surface (so couches, car seats, etc)-- but it does not work miracles. If you have a rug with hair that's worked in over the past 2 years and is really embedded in there, not much will get it out, including this head.
The mop head is a bit of a disappointment. It has a small reservoir, you can't use hot water, and you can only use plain water (no cleaning solutions). Because of this, it's really limited in its usefulness for me.
Finally, the base/storage station is pretty slick. It always keeps the vacuum charged (expected), does a good job at holding all the accessories (good design), but the real feature is the auto emptying of the hand vac. If it's in AUTO mode, as soon as you dock the vacuum, it pops it open, sucks out all the dust and gets it ready to go again. I turned it off of AUTO because it is loud. It's basically as loud as a corded vacuum cleaner when it goes off. Overall, I love it. My only disappointment is that it empties the vacuum into a proprietary LG vacuum bag that they are currently pretty proud of. Hopefully a third party comes out with a more economical choice in the future.
So, final verdict? I love it, it's sleek, works well, is quiet, and is well thought out. Don't buy it for the mop feature (more of a gimmick in my eyes) and do be aware of the ongoing costs of the proprietary bags (though you can manually empty the vac into your own trash can, but that kind of negates the best feature of this system-- the auto emptying), but if you can get past those, then I think you'll really like what LG did with this product.
Pros: Style/Design, battery, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: CJM2
from Southern USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] So many appliances now are highly advanced and innovative. They come with mobile apps and lengthy instructions. This vacuum is something new for sure. I am usually not a huge fan of mobile apps for everything but knowing when the vacuum is fully charged or has an issue by checking my phone can be handy sometimes.
As for the vacuum itself; it works well. I, personally, had no issues with suction. Honestly, I tried all the settings and I can't imagine why anyone would need to use the Turbo function. I can't see how anyone would use that for regular day to day vacuuming. It's REALLY high intensity. The normal, basic setting is just fine for most floors, rugs and carpets. I think the suction is exceptionally good actually. It's amazing how you think something is clean and then see how much dust and hair gets picked up.
The pet attachment is handy for small areas that just need a quick clean up. The mop feature is interesting, I probably won't use that one as often. It does work just fine but I just don't like the extra clean-up of the device afterwards. What I really like this for is stairs. It's so much easier to maneuver than a regular vacuum and I can get the corners and angles of the stairs much easier and faster.
The automatic empty feature is pretty cool but I find that it only completely emptied the dust container about half the time. Even after compressing it and making sure it's not too full. Sometimes there will still be a bit of debris left that has to be manually emptied. However, that was not a big problem for me. I like the compact base station where you can store and charge the vacuum and all the attachments in one place. It's easy to assemble, charge and to set up.
My main issue is the sensitivity of the vacuum. It reminds me of old smartphones that had the capability to take very high-resolution photos but the phone itself would practically shut down when you used the feature. A lot of high-tech devices have this issue. They design the appliance to be very advanced but, counterintuitively - also too sensitive, so that it requires constant maintenance just to keep it functional on the most basic level. This is a big issue for me because when I clean; I want to get it done quickly and efficiently. I don't like stopping every few minutes and having to check the vacuum because it's saying it's "blocked". Only to have to completely disassemble the entire thing to figure out what tiny bit of fluff is supposedly "blocking" it. The usual culprit of the "blockage" is a tiny dust bunny or some barely visible piece of fluff that I have to spend 5 minutes and a tweezer to find. More times that I like; I had to give up and just use my regular vacuum cleaner to finish my chores. A big deal breaker for me because I don't like having to walk on eggshells around my appliances because I'm not sure if they'll work or allow me to get my tasks done that day without issue. That is my only but most major con.
Other than that; this vacuum is very good for basic tasks and day to day cleaning. Great for stairs and small areas. Good suction and helpful features and attachments.
Pros: Style/Design, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: Ann59
from Parkersburg, WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was so excited to get the LG Cordzero with ThinQ. With it being cordless, I can vacuum my whole house without searching for nearby outlets and having to plug and replace my vacuum. It has two batteries to ensure that I can finish the job. The charging tower serves as the charging base as well as storing all the extra attachments. You can quickly switch the attachments. It has a crevasse tool to reach between couch cushions, a dusting brush, a pet tool to easily pick up pet hair from my furniture, there's even a mop attachment to do hard surfaces. The ThinQ app will help with maintenance of the vacuum. It has a gratis that will automatically empty the debris that you've vacuumed after each time you use the vacuum. With the kompressor, you can compact debris you've picked up giving additional space to finish vacuuming. The wand is adjustable in length. There are three modes of vacuum power.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com