[This review was collected as part of a promotion.] Very convenient and easy to use. But it has a hard time picking up solids on the wood floors. I’m not sure why it wouldn’t suck up my sons dried up top ramen noodles. Other than that I love the versatility and ease of use.
Had it for a while now, it's the first vacuum I've bought since a Dyson ball about 6 years ago. The LG's features are complete, there's almost nothing more I could ask for. Extra battery, complete set of attachments. Honestly I don't use the automatic empty that much because I like operating the whole thing manually, but it's great for spot cleaning. The tower matches my decor easily and gives me a nice organized central location for all things vacuum.
Pros: ease of use, Quality, battery, Features/Settings, Performance
I needed to replace my old stick vac after not being satisfied with its pickup and performance. I went to Abt store and tested all the vacuums on display. The one that stood out was the LG A9. After buying one and using it for a week, it has very good suction (even on the lowest setting) plus 2 boost modes, pickup of fine dust, fur and large bits is great on carpets, the body is light and easy to carry around and it runs quieter than other vacuums due to the inverter motor. The filter is easy to access from the top of the main unit and comes with a spare. The wall mounted charge dock is convenient. The brush hasn't tangled with any hair yet. Overall this is a great choice in the stick vacuum world.
I have to run this vacuum on med power to pick anything up off the floor, otherwise it just flings objects on the floor. This reduces the battery life considerably. There are no lights on the head for you to see what you are cleaning. It is very difficult to push on rugs, so I presume it's only for bare floors. The floor cleaner is ok, but you can't really push down on it to scrub hard. But the automatic cleaning of the vacuum is nice, as well as the charging station
Pros: ease of use, Style/Design
Quality
5
Features
3
Value
4
Response from lg.comBy Jai., LG Social Media, March 30, 2023
Hello there. How are you. We're sorry to hear about the inconvenience you have experienced with your LG Vacuum Cleaner. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-in-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks `Jai.
Purchased this beautifully designed cordless vacuum but it lacks suction power for the high cost compared to my corded unit. Also at this price it should have high powered LED lighting on floor unit to allow easy detection of dust on the floor.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
4
Value
3
Response from lg.comBy Christian Jimenez, LG Social Media, April 7, 2023
Thanks for the review for your LG CordZero™ All in One Auto Empty Cordless Stick Vacuum. We're glad you value the modern design behind your highly ergonomic vacuum. We'll take your feedback regarding equipping the vacuum with LED lighting into account as we create future models. In the meantime, should you need support, don't hesitate to reach out to us via chat or phone support. More information for these support options can be found here: https://www.lg.com/us/support/contact. We'd be happy to assist you! ^Chris
[This review was collected as part of a promotion.] We are very pleased with the product and were disappointed when we couldn't remove the vacuum from the charging tower. I have all the confidence in LG that it has been repaired or replaced.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Alice Feliz V. Luna, Social Media, April 12, 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Brought this vacuum 2 months ago and I have no words to describe how happy I am with it. Definitely the best investment I made, 2 in one (vacuum & Mopping system). Worth’s the price!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, May 5, 2023
Hi! Thanks for taking the time to post your review for your CordZero™ All in One Cordless Stick Vacuum. #LifesGood when the features in your vacuum make cleaning so much easier! Should you need support, don't hesitate to reach out to us! We're available via chat or phone support, which ever works better for you! You can find more details for these support options here: https://www.lg.com/us/support/contact. ^Chris