Customer reviews from geappliances.com
GE Profile - 30 inches - Convertible - Wall Range Hood - Stainless Steel
Average customer rating
3.5
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
5
4 Stars
4
3 Stars
2
2 Stars
2
1 Star
2
80%of customers recommend this product.
(
8 out of
10)
Customer Reviews for GE Profile - 30 inches - Convertible - Wall Range Hood - Stainless Steel
Customer Rating
4
Great Product
on August 8, 2022
Posted by: GailWill
from Peachtree City
I had a similar product in my previous house and I new I wanted this one for my new house. I love all the features and it’s capacity.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Sleek modern look
on September 25, 2022
Posted by: Orion87
from Connecticut
Sleek modern look. The vent design could be better…they fall out rather easily. There are also two diagonal “stripes” across the front that are a shade lighter, only visible from certain angles. Haven’t been able to figure out what caused them or how to remove them. Not the end of the world unless you’re super picky, but I expected better for the price.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 30, 2022
Thank you for taking the time to write this review! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for aspects of this vent hood that did not meet your expectations. Please know that we will be happy to share this feedback with our product team!
Additionally, these “two diagonal stripes” may be leftover residue from packaging. To clean the stainless-steel surface, use warm sudsy water or a stainless-steel cleaner or polish. Always wipe the surface in the direction of the brush line. For more information on cleaning techniques, please refer to page 8 of your unit’s “Use and Care Manual” which can be found here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000707-5.pdf
We thank you again for sharing this honest feedback, as it allows us to learn the best methods to improve our products in the future. If you need any additional assistance, please reach out to us! Best regards – Matthew@GEA
Additionally, these “two diagonal stripes” may be leftover residue from packaging. To clean the stainless-steel surface, use warm sudsy water or a stainless-steel cleaner or polish. Always wipe the surface in the direction of the brush line. For more information on cleaning techniques, please refer to page 8 of your unit’s “Use and Care Manual” which can be found here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000707-5.pdf
We thank you again for sharing this honest feedback, as it allows us to learn the best methods to improve our products in the future. If you need any additional assistance, please reach out to us! Best regards – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
It is a nice looking and featured hood
on October 5, 2022
Posted by: MXSive
from Fairfield Ca
Nice features and looks great. The hood did ship and installed incorrect grease traps.
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 10, 2022
Hi -While we are delighted to hear how pleased you are with the appearance and features offered on this beautiful vent hood, we are sorry the unit was shipped with the wrong filters. We do see you have been in touch with our service team and they have taken care of this unfortunate situation for you. Please accept our apologies for any inconvenience you may have experienced because of this and let us know if we can assist you further. All our best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome looking hood
on March 2, 2023
Posted by: SammmyD
from Phoenix
Purchased all new Cafe appliances for my kitchen remodel and wanted to do more than a microwave/hood combo. Looks amazing with the new range and adds a lot to the look of the overall kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good looking but do need changes
on July 28, 2023
Posted by: Small buttons
from Oregon
For the cost, it does not have a wow factor. Looks good due to the high slope of the front.
It is quiet. Time will tell whether it is durable or not.
Push buttons for the light, fan speed, and off are just too small. Can't see the labels unless I strain my eyes. I guess once I am familiar with the positions of the buttons, I can find them better. (really?) Need to design them to be more visible. I am short and yet cannot see the buttons unless I stoop to find them. Wonder how that affects tall people? Don't put them in front, just mount them where a normal cook can see them without peeking up.
It is quiet. Time will tell whether it is durable or not.
Push buttons for the light, fan speed, and off are just too small. Can't see the labels unless I strain my eyes. I guess once I am familiar with the positions of the buttons, I can find them better. (really?) Need to design them to be more visible. I am short and yet cannot see the buttons unless I stoop to find them. Wonder how that affects tall people? Don't put them in front, just mount them where a normal cook can see them without peeking up.
Features
3
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, July 31, 2023
Hi there! Thank you for taking the time to provide us with your valuable feedback. We are so sorry to hear that this vent hood has not lived up to your expectations when it comes to the design of the appliance.
Factors in design decisions are cost, competition, changing technology, and appearance. While understand your dissatisfaction, we cannot modify or replace your appliance. We will however be sending these comments to our product design teams, so they can make the necessary improvements.
We appreciate you choosing GE Appliances for your home, and we hope you are able to enjoy your new vent hood for many years to come! - Adrian@GEA
Factors in design decisions are cost, competition, changing technology, and appearance. While understand your dissatisfaction, we cannot modify or replace your appliance. We will however be sending these comments to our product design teams, so they can make the necessary improvements.
We appreciate you choosing GE Appliances for your home, and we hope you are able to enjoy your new vent hood for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great kitchen accessory
on September 15, 2023
Posted by: GregB3
from Maryland
Great looking product! It is also quiet and has lights under the hood
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks Great
on April 20, 2024
Posted by: Mama 58
from 30265
Great look however the tag with serial number was removed after install. We have the model number, UVW93042PSS . How to get serial number please??
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com