Customer reviews from geappliances.com
GE Profile - 30 inches - Convertible - Wall Range Hood - Stainless Steel
Average customer rating
3.5
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
5
4 Stars
4
3 Stars
2
2 Stars
2
1 Star
2
80%of customers recommend this product.
(
8 out of
10)
Customer Reviews for GE Profile - 30 inches - Convertible - Wall Range Hood - Stainless Steel
Customer Rating
5
Beautiful, quiet at med level ... some issues.
on October 28, 2021
Posted by: TR_design
from Sarasota, FL
The unit is really beautiful no question about it. It is heavy, sturdy, and definitely well built. My installation is top vented with 8 in duct and fixed to the back wall with the installation bar. The provided paper templates helped alot on this.
There are few things that could have been better.
The top damper screen holes are off by as much as 1/4 in on to the main unit. I had to drill (see photo) 2 different holes on the unit with a drill bit #2. I think the screws provided are self tapping so it was not a problem even if the holes were not exactly the same size (slightly smaller).
Given the price, I wish the provided the coal filter and at least on small duct cover. Yes, i know they are quite expensive but the unit itself isn't cheap either.
My recommendation, if you hired a contractor to install make sure you tell them to tape (aluminum tape) any obvious air leaks and ratling metal around the motor, the damper, and the ducts.
There are few things that could have been better.
The top damper screen holes are off by as much as 1/4 in on to the main unit. I had to drill (see photo) 2 different holes on the unit with a drill bit #2. I think the screws provided are self tapping so it was not a problem even if the holes were not exactly the same size (slightly smaller).
Given the price, I wish the provided the coal filter and at least on small duct cover. Yes, i know they are quite expensive but the unit itself isn't cheap either.
My recommendation, if you hired a contractor to install make sure you tell them to tape (aluminum tape) any obvious air leaks and ratling metal around the motor, the damper, and the ducts.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Not a good safe Product
on October 30, 2021
Posted by: VPSC
from Newark, CA
This product is faulty. The hood vent plates keep falling off because the length of the plate is short. It is risky and can cause severe injuries if the plates fall off while you are cooking and anything hot on the stove can spill and cause severe bodily injury. It keeps falling off even when the hood is not in use.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, November 2, 2021
Hello,
We're very sorry to hear that the vent plates are falling off and know how much of an inconvenience that is. We do see that you have had a service appointment and are awaiting the follow up appointment. We're confident the tech can repair your vent hood. Thanks for choosing GE. Mike@GEA
We're very sorry to hear that the vent plates are falling off and know how much of an inconvenience that is. We do see that you have had a service appointment and are awaiting the follow up appointment. We're confident the tech can repair your vent hood. Thanks for choosing GE. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
The fan boost is no joke
on August 5, 2021
Posted by: user_13232
from Peoria, AZ
This is a great hood - though I've only been living in our new house for only a few weeks, when I do cook, the hood helps! From searing steaks or boiling pasta, the lighting and fan on works great - very satisfied
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Finish a mess
on December 18, 2021
Posted by: GEOS Pittsfield
Installer must have had trouble with adhesives. Adhesive remover recommended by builder didn’t work. Finally I upped the ante and used Weiman’s (very fine and gentle polish) and microfiber with the grain. Will take several more passes to get right. Pitting/rust on corner-almost impossible to find. Also, who passed this with scratches across the grain? Take a lesson from Dr. D or get better inspection…or both.
Slightly noisy fan (no surprise) so fix vibrational modal frequency vs fan rpm.
And finally make protective plastic easier to remove.
And finally make protective plastic easier to remove.
A Proud ABC course grads!
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Response from geappliances.comBy Guy@GEA, GE Appliances, December 22, 2021
Hello there, we're very sorry your installer had issues removing the adhesive on your new hood, that there's scratches, and that it's noisier than expected. This is never what we expect to see from any of our consumers so we can only imagine how frustrating this has been for you. For the best help, we first recommend reaching out to your dealer about the scratches.
In addition, we can assure you we'll sharing this feedback with our team for further consideration. We also suggest reviewing the following article for more tips with removing the adhesive: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16676
We're wishing you the best and we appreciate you reaching out to us.
Guy@GEA
In addition, we can assure you we'll sharing this feedback with our team for further consideration. We also suggest reviewing the following article for more tips with removing the adhesive: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16676
We're wishing you the best and we appreciate you reaching out to us.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome Hood
on December 30, 2021
Posted by: Sheriff90
from NYK
Sleek in Design and easy to use Hood. Great Product
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful, but a pest to keep clean
on March 1, 2022
Posted by: MaryJ853
from Arizona
This is my first time having a full hooded vent. It is very sleek modern and completes our kitchen look. However, the slats are hard to clean, I use a q-tip to help. Scratches easily.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice look, good air flow
on April 28, 2022
Posted by: NewOwner402
from Hoschton, GA
We use this new vent hood daily. Stainless Steel look is impressive, and the air flow, especially on turbo (hold High 3 seconds), is great. The lighting is a bit dim, even on high, the grease drip pan falls off too easily, and one of the vent latches is tough to operate to remove the vent, and while I like the look of hiding the buttons underneath, I worry that it might make the switches too exposed to grease and steam directly over the stove. However, it’s the best oven hood vent we’ve ever used.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Wind makes annoying sound
on June 6, 2022
Posted by: Mike2da
from Weatherford, ok
Whenever it’s windy the vent hood makes a sound that is maddening. I will have my vengeance.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, June 9, 2022
Hi there,
Your frustration about the annoying sound is most understandable. We do apologize for the inconvenience this is causing you. Thank you for sharing your thoughts with us. Stay well. Mike@GEA
Your frustration about the annoying sound is most understandable. We do apologize for the inconvenience this is causing you. Thank you for sharing your thoughts with us. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com