Customer reviews from philips.com
Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Average customer rating
4.4
(501 Reviews)
Rating breakdown 501 reviews
5 Stars
339
4 Stars
104
3 Stars
24
2 Stars
12
1 Star
22
92%of customers recommend this product.
(
421 out of
459)
Customer Reviews for Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Posted by: Dano02
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall we are happy with the espresso machine. However, we find 2 flaws - 1) The machine doesn’t produce enough milk. The lines on the milk container do not correlate to the milk going into the drink. 2) the coffee/espresso does not have as good a flavor as other machines or French presses produce.
We sent our machine back to be inspected/fixed and are waiting for return.
We sent our machine back to be inspected/fixed and are waiting for return.
I would recommend this to a friend!
Response from philips.comBy The Philips Home Living Team, January 25, 2024
Hi Dano,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -6:00 PM EST
Excluding Major Holidays
Kind regards,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -6:00 PM EST
Excluding Major Holidays
Kind regards,
Written by a customer while visiting philips.com
Posted by: Capt Nemo
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Machine functions extremely well. No issues. Use it daily or when friends visit for dinner. Very nice to be able to prepare different types of coffee beverages.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bowie1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really like it, just wish it had an option to add milk when making regular coffee.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Pumpkin spice
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only would make the water tank larger. Have to keep filling up frequently
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Very disappointed custome
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I returned this after two days. The coffee was weak, took a long time for one cup, and the size could not be adjusted without diluting the strength. I was so excited to receive this and extremely disappointed when I used it. I would not recommend.
No, I would not recommend this to a friend.
Response from philips.comBy The Philips Home Living Team, January 25, 2024
Hi,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -6:00 PM EST
Excluding Major Holidays
Kind regards,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -6:00 PM EST
Excluding Major Holidays
Kind regards,
Written by a customer while visiting philips.com
Posted by: JulesVerne
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The machine keeps having me put water in when it is not even half way down, and sometimes will work once after I fill it and then the water light is on again.
The water container itself tries to separate at the top after I fill it so I almost drop it. I can't fit a tall mug under it even with the spout slide all the way up.
I have almost made a mess with the milk as there isn't a lot of space to position the cup especially if it is a large round mug for the feather spout to sit correctly over the cup.
You can't froth or steam cream, only half and half or lighter consistency.
I would recommend this to a friend!
Response from philips.comBy The Philips Home Living Team, January 25, 2024
Hi Jules,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -6:00 PM EST
Excluding Major Holidays
Kind regards,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -6:00 PM EST
Excluding Major Holidays
Kind regards,
Written by a customer while visiting philips.com
Posted by: kath1234
Verified Purchase:Yes
[This review was collected as part of a promotion.] le café est excellent, une fois le moulin bien ajusté.
le compartiment à eau est un peu petit, doit souvent être remplis, mais sinon aucun mauvais commentaire à propos de cet appareil
le compartiment à eau est un peu petit, doit souvent être remplis, mais sinon aucun mauvais commentaire à propos de cet appareil
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Luvtruck
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] After one cleaning,the grinder stopped grinding beans.
No, I would not recommend this to a friend.
Response from philips.comBy The Philips Home Living Team, January 25, 2024
Hi,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -6:00 PM EST
Excluding Major Holidays
Kind regards,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -6:00 PM EST
Excluding Major Holidays
Kind regards,
Written by a customer while visiting philips.com