Customer reviews from philips.com
Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Average customer rating
4.4
(501 Reviews)
Rating breakdown 501 reviews
5 Stars
339
4 Stars
104
3 Stars
24
2 Stars
12
1 Star
22
92%of customers recommend this product.
(
421 out of
459)
Customer Reviews for Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Posted by: dbacker8
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine is easy to operate, and has some adjustments you can easily make to customize your brew. I typically use the "coffee", "latte", and "hot water" options, and am happy with those. The bypass doser -- which I had thought I would use a lot -- is ok but I find that after rinsing the brew group weekly as instructed, this feature won't work until I've greased the brew group again (which is only supposed to be needed every couple of months). The machine tells you when you need to add water or empty the puck container, but not when you need to add beans. (The beans are quite visible, but sometimes at 5am I forget to check!) I do wish it could turn it on via a timer/schedule -- it takes about 90 sec to fire up and be ready to make coffee. This is my first espresso machine, and I am by no means a coffee gourmet, so YMMV.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: LeondeJuda
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The perfect coffee machine for lattes and cappuccinos
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Dottod
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] After a small learning curve, you’ll appreciate having this machine at home, it will deliver amazing coffee every time.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Well Thought Out - Well Designed Espresso Machine!
on January 3, 2024
Posted by: FC Factory
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Every component of this espresso machine is really well designed. Kudos to the engineers who came up with the LatteGo System. Brilliant way to make frothy milk using Venturi fluid dynamics! Simple user interface. Front-loading water reservoir. Easy access to brew unit for cleaning and maintenance. And mostly importantly, great coffee! My only concern is longevity, but Philips offered an extended 2 year warranty on top of existing 2 year warranty. On their website, they mention this model is discontinued. I am trying to understand why Philips discontinued this fabulous machine. Mystery to me!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Cia339
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am so glad we made this purchase!!! So easy to use and clean…fresh coffee everyday
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: mcadam
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] decent basic full auto machine. Best used to make Cappuccino or latte. Cup of coffee ok Americano not good. to much water waste. Have to empty often.
I would recommend this to a friend!
Response from philips.comBy Philips Home Living Team, January 9, 2024
Hi mcadam,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our PHILIPS Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your PHILIPS product handy so that we can better assist you.
833-737-1212 Monday -Friday 8:00 AM -6:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Hi mcadam,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our PHILIPS Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your PHILIPS product handy so that we can better assist you.
833-737-1212 Monday -Friday 8:00 AM -6:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Posted by: Mish_
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use this for lattes, coffee, espresso, and tea. I love that I can make latte with tons of foam or very light. There are so many ways to make your drink exactly how you like it and it is nice to set it and walk away to do other things while it makes your drink for you. Clean up is quick and easy too.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The series 3200 works really well. I was skeptical at first when I bought it mainly because of the low price point. But it works great time after time. It is a loud machine at certain points of the process, but the performance and ease of use makes it comparable to the high end European machines out there.
I would recommend this to a friend!
Written by a customer while visiting philips.com