Customer reviews from philips.com
Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Average customer rating
4.4
(501 Reviews)
Rating breakdown 501 reviews
5 Stars
339
4 Stars
104
3 Stars
24
2 Stars
12
1 Star
22
92%of customers recommend this product.
(
421 out of
459)
Customer Reviews for Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Customer Rating
1
Poor quality
on May 1, 2023
Posted by: Kp1212
from Bucks county
Gender:Male
Owned for 3 months, worked great in the beginning, grinder broke, and the company refused to replace the broken product.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Home Living , May 3, 2023
Hi,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876 Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876 Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Posted by: Emma2
from Santa Fe
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy making coffee, great cappuccino or latte with just a push of button every morning. No hassle & no guess work!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Hellyon
from Canada
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was pretty excited when I bought my 3200, was looking forward to having great coffee at home at the press of the button. Sadly that was not the case with the machine I received. Despite attempting the recommended process and trying a variety of beans, my 3200 was completely incapable of forming consistent pucks of coffee, more so brown sludge was what was entering my grounds tray. The volume of the drinks produced was also terrible, most of my water seemed to be in the drip tray rather than the coffee cup. From other reviews I understand that this can be a great machine for some people. but sadly I received one that was defective.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Arkar
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this during a Black Friday deal and have had it for about 6 months at this point. It's been working great since we set it up. We are not espresso experts or huge coffee snobs, but also appreciate something beyond a standard coffee maker. This unit has met all of our expectations and makes delicious espresso. It's so easy to use and the maintenance is a breeze. The only thing I find myself wanting with this machine is a milk froth/foam only button. There is a workaround, but I wish it was a built-in function.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Charlieconcarne
from Kelowna
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's a dream to have the perfect coffee morning after morning.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Worked for 3 days only, very bad experience
on March 10, 2022
Posted by: michelegdg
from Shelby Township-MI
Gender:Female
Very bad experience, coffee maker worked for 3 days only. The grinder was working but it was not brewing coffee, looks like something clogged inside even with water tank full. I tried to restore to factory settings 3 or 4 times but the problem came back again. Sometimes it worked fine but suddenly stopped. It looks like a design issue or not well tested before shipment. Very bad impression, I lost almost a bag of ground coffee not brewed by this coffee maker.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 16, 2022
Hi,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our PHILIPS Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your PHILIPS product handy so that we can better assist you.
1-800-933-7876
Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our PHILIPS Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your PHILIPS product handy so that we can better assist you.
1-800-933-7876
Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
5
This machine is legit!
on June 10, 2020
Posted by: MCtexannmpls
from Minneapolis
I’ve been hunting for the perfect automatic espresso maker. I finally made the leap after finding this gem. With the price being just right for me and the promise of 5 amazing types of caffeine filled goodness. After a month of having my machine. I can testify with confidence, this machine ROCKS. I love the simplicity of brewing and the way it looks in my kitchen. I plan to share this with my Instagram followers soon. Do yourself a favor get this machine!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Excellent
on August 22, 2020
Posted by: Ann1e
from Chicago
Gender:Female
I LOVE LOVE LOVE this espresso latte machine!!! I am so pleased with the taste of the coffee, no problem grinding any type of beans. I asked the consultant many many questions before making this purchase. This is by far the most expensive coffee machine I ever bought. It is so easy to operate and clean. I highly recommend it to everyone who wants to enjoy a perfect cup of coffee, a perfect!
I would recommend this to a friend!
Written by a customer while visiting philips.com