Customer reviews from philips.com
Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Average customer rating
4.4
(501 Reviews)
Rating breakdown 501 reviews
5 Stars
339
4 Stars
104
3 Stars
24
2 Stars
12
1 Star
22
92%of customers recommend this product.
(
421 out of
459)
Customer Reviews for Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Customer Rating
2
The coffee does not come out that hot and the milk
on December 29, 2022
Posted by: Lovecoffee1960
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] So when I first got this the coffee was hot and it was only about a month ago, now the coffee hardly comes out strong or hot and the frother is useless it does not foam up the milk and it leaves half of the milk in there I am returning this I'm sorry I wanted to love it
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , January 16, 2023
Hi,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
You can find the right contact details on our website. Our team is available on Monday - Friday 8:00 AM - 8:00 PM EST (Excluding Major Holidays).
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
You can find the right contact details on our website. Our team is available on Monday - Friday 8:00 AM - 8:00 PM EST (Excluding Major Holidays).
We look forward to hearing from you.
Written by a customer while visiting philips.com
Posted by: Reedan02
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this machine! It works great and is very easy to use. All the parts are easy to clean. The machine overall is very convenient.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The machine is awesome, easy to operate and clean.
on December 31, 2022
Posted by: Yankee Al
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ice coffee feature we are using more than we thought . Plus the espresso is awesome . You just have to keep the machine clean which is real simple. This is our second unit and we love the new features.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: sophie@27
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had issues getting the label off the lid for the beans and ruined the lid trying to get it off.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: mandasand
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy with the 3200 LatteGo. I have only had it a couple of months but very pleased. I use it 2x a day so it’s not heavily used. I would give it 5 stars but the milk doesn’t get super hot and I wish I could make a larger size beverage than what is listed. I feel so spoiled having this espresso/coffee maker!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Viking60
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I always wanted this kind of machine. This was not expensive and is very easy to use. all kind of coffees are perfect. It requires very low maintenance. I love it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Top Gun 22
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love making cappuccino with the frothing attachment, so easy! I mix a little flavored creamer with milk. My only regret is that I didn’t wait a little longer for the unit that has the ice coffee option.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Klondike Kathy
Gender:Female
Verified Purchase:Yes
The 3200 is user friendly, just keep hopper full of coffee beans and the water reservoir full of water.
I would recommend this to a friend!
Written by a customer while visiting philips.com