Customer reviews from philips.com
Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Average customer rating
4.4 out of 5
4.4
(501 Reviews)
Open Ratings Snapshot
Rating breakdown 501 reviews
5 Stars
339
4 Stars
104
3 Stars
24
2 Stars
12
1 Star
22
92%of customers recommend this product. 
(
421 out of 459
)
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Customer Reviews for Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Customer Rating
5 out of 5
5
easy to use super automatic espresso machine
on December 10, 2022
Posted by: Truffle100
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it. Does everything it advertises in an efficient and easy way.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
The best tasting coffee
on December 11, 2022
Posted by: Ms. Marshall
Gender:Female
Amazing coffee machine. It’s so versatile and can use hot water for tea or make strong (or weak) lattes! Amazing amazing!
The only thing that is different than the pictures they have on the website is the milk is not as creamy or frothed as it shows. But I’m not complaining as I was not even heating my milk up before!
I would recommend this to a friend!
User submitted photo
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
This product is great & easy to use!
on December 11, 2022
Posted by: Rexi221
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the variety of coffee drinks and the taste of it, especially the cappuccino. I can adjust the strength of my coffee and the amount of my cup and the machine remembers it for the next time. I absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Didn’t like cleaning
on December 13, 2022
Posted by: Montana mom
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Coffee was easy but I like the milk hotter and frothier. Also didn’t like removing and cleaning the coffee grinding mechanism weekly. Returned it for a machine that is semi automatic and it gives me more control although takes more effort.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer CareDecember 16, 2022
Hi,

Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative.

1-800-933-7876
Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays

We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Great Features
on December 15, 2022
Posted by: Powerboat87
Gender:Male
Verified Purchase:Yes
I did research on many coffee machine. Some of them that say are fully automatic but have to clean them between making another coffee. I just love the Philips automatic, so easy to use and has great features. I have had it almost 2 months and would totally recommend it. The price is so reasonable.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Espresso Coffee machine 3200
on December 15, 2022
Posted by: MGBgo
Gender:Male
Verified Purchase:Yes
We can't wait to us it every day Love the ice coffee the best.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Product disappoints
on December 23, 2022
Posted by: Disappointed coffee drink
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product has great features and seems like it would be exactly what we needed but the actual coffee or other items come out very watery and taste bad. It’s very disappointing that something can’t turn out as good as they should. We have continued to use our drip coffee maker
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer CareDecember 27, 2022
Hi,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.

1-800-933-7876
Monday -Friday
8:00 AM -8:00 PM EST
Excluding Major Holidays

We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Fully Impressed
on December 27, 2022
Posted by: Elaina
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I did some research to find an automatic machine to handle all my family coffee needs…. And this was the one I landed on. It has been amazing. The fresh ground coffee is what I was mainly after. This machine is simple and easy to use once you set it up. I’ll never own another coffee machine again!
I would recommend this to a friend!
Written by a customer while visiting philips.com
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