[This review was collected as part of a promotion.] I like the variety of coffee drinks and the taste of it, especially the cappuccino. I can adjust the strength of my coffee and the amount of my cup and the machine remembers it for the next time. I absolutely love it!
[This review was collected as part of a promotion.] Coffee was easy but I like the milk hotter and frothier. Also didn’t like removing and cleaning the coffee grinding mechanism weekly. Returned it for a machine that is semi automatic and it gives me more control although takes more effort.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 16, 2022
Hi,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative.
1-800-933-7876 Monday -Friday 8:00 AM -8:00 PM EST Excluding Major Holidays
I did research on many coffee machine. Some of them that say are fully automatic but have to clean them between making another coffee. I just love the Philips automatic, so easy to use and has great features. I have had it almost 2 months and would totally recommend it. The price is so reasonable.
[This review was collected as part of a promotion.] Product has great features and seems like it would be exactly what we needed but the actual coffee or other items come out very watery and taste bad. It’s very disappointing that something can’t turn out as good as they should. We have continued to use our drip coffee maker
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 27, 2022
Hi, Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876 Monday -Friday 8:00 AM -8:00 PM EST Excluding Major Holidays
[This review was collected as part of a promotion.] I did some research to find an automatic machine to handle all my family coffee needs…. And this was the one I landed on. It has been amazing. The fresh ground coffee is what I was mainly after. This machine is simple and easy to use once you set it up. I’ll never own another coffee machine again!
[This review was collected as part of a promotion.] This is easy to use. Makes excellent lattes and cappuccino. Takes a very little time to learn the functions. Customer support is very good.