Customer reviews from philips.com
Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Average customer rating
4.4
(501 Reviews)
Rating breakdown 501 reviews
5 Stars
339
4 Stars
104
3 Stars
24
2 Stars
12
1 Star
22
92%of customers recommend this product.
(
421 out of
459)
Customer Reviews for Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Posted by: Consiliere
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] First the little red plastic that tells you to empty the water broke... I had to superglue it. And now the machine it's not working, making cappuccino etc Very expensive and not worth it .
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, November 14, 2022
Hi,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876
Monday -Friday
8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876
Monday -Friday
8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Posted by: 310be
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this machine!! It's hard to find a machine that does it all and does it well... this is it
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: PapaA
Gender:Male
Verified Purchase:Yes
I have tried all the options, cleaning, temperature and coffee beans none of them worked. Still I feel that bitterness test!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, November 21, 2022
Hi,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876
Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876
Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Posted by: Sly2112
Gender:Male
Verified Purchase:Yes
This machine works good and is easy to use and deliver good coffee.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Linda Lou
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the simplicity of this machine. It makes my coffee the way I want it every time and with a touch of a button. Cleanup is so easy. Now I need to give him a name as he is my new best friend.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: SergioTudor
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We ordered our machine 2 months ago and completed more than 200 cups of various types with it. The delivery was extremely prompt , nicely packaged and nothing was missing.
All the features worked to our satisfaction, especially the milk froth and the beans seal compartment which keeps the coffee aroma like in the original package.
The overall build is sturdy and of quality. The water compartment is a bit small for a high usage home but not disturbingly so. The milk cup cover is a bit flimsy , just needs a bit getting used to avoid dropping it all the time. I am a bit worried on the service parts not being available on the website but only through local suppliers (water filter). Size wise is ok for any kitchen, fits well under most cabinets. It looks exactly like in the commercial pictures, we did not notice any misleading.
All the features worked to our satisfaction, especially the milk froth and the beans seal compartment which keeps the coffee aroma like in the original package.
The overall build is sturdy and of quality. The water compartment is a bit small for a high usage home but not disturbingly so. The milk cup cover is a bit flimsy , just needs a bit getting used to avoid dropping it all the time. I am a bit worried on the service parts not being available on the website but only through local suppliers (water filter). Size wise is ok for any kitchen, fits well under most cabinets. It looks exactly like in the commercial pictures, we did not notice any misleading.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
easy to use super automatic espresso machine
on December 10, 2022
Posted by: Truffle100
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it. Does everything it advertises in an efficient and easy way.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The best tasting coffee
on December 11, 2022
Posted by: Ms. Marshall
Gender:Female
Amazing coffee machine. It’s so versatile and can use hot water for tea or make strong (or weak) lattes! Amazing amazing!
The only thing that is different than the pictures they have on the website is the milk is not as creamy or frothed as it shows. But I’m not complaining as I was not even heating my milk up before!
I would recommend this to a friend!
Written by a customer while visiting philips.com