Customer reviews from philips.com
Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Average customer rating
4.4
(501 Reviews)
Rating breakdown 501 reviews
5 Stars
339
4 Stars
104
3 Stars
24
2 Stars
12
1 Star
22
92%of customers recommend this product.
(
421 out of
459)
Customer Reviews for Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Posted by: Laughing Latte
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is great that it gives you so many coffee options without the anxiety of thinking of a difficult cleanup at some point-especially for latte’s and cappuccino.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Good features, wish they would work as advertised.
on August 26, 2022
Posted by: Gigi1276
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I thought it would be much better tasting coffee than what it makes, definitely not recommend !
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 29, 2022
Hi,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876
Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876
Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Posted by: Hulamom
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was the best purchase. I love having a cappuccino everyday. It makes great coffee. I love that it it self cleans, it's easy to work, and has variety.
Written by a customer while visiting philips.com
Posted by: Maggie337
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine is awesome - makes great tasting drinks and is super easy to maintain and keep clean. Couldn’t be happier with the purchase 2 months in.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Liv2Rok
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best coffee I have ever had, fresh beans are the best way to make great coffee. Easy to make lattées, the milk forging is perfect
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Larzzzz
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] As much as I still love a manual espresso machine. The 3200 has made my mornings easier and my wife loves that she can make adjustments because she likes her coffee lighter. Wonderful crema.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Wonderful coffee machine. I love it. Recommended i
on August 31, 2022
Posted by: Jojoanie
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wonderful coffee machine. I love it. Recommended i
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Mtnroast
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We make 6+ cups per day on average, so well over 250 cups in the 2 months we've owned. Overall, it works very well, but there are few places where I think it could be better.
1) It's LOUD as in, walk in the other room while it grinds the beans loud.
2) Water tank could be larger, or ideally an option to connect to a water line or a larger tank sold as an accessory.
3) The bean section on top is too small and poorly designed. Every day I have to take off the lid and push the beans towards the opening. Sure, it only takes 30 seconds, but this should not be necessary - and it should hold a bit more.
I'm guessing these design choices have been made to fit a specific size requirement, but if they offered a larger unit that addressed the above, I think it would make for a better, long term device.
Overall, a great product - but could be better.
1) It's LOUD as in, walk in the other room while it grinds the beans loud.
2) Water tank could be larger, or ideally an option to connect to a water line or a larger tank sold as an accessory.
3) The bean section on top is too small and poorly designed. Every day I have to take off the lid and push the beans towards the opening. Sure, it only takes 30 seconds, but this should not be necessary - and it should hold a bit more.
I'm guessing these design choices have been made to fit a specific size requirement, but if they offered a larger unit that addressed the above, I think it would make for a better, long term device.
Overall, a great product - but could be better.
Written by a customer while visiting philips.com