Customer reviews from philips.com
Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Average customer rating
4.4
(501 Reviews)
Rating breakdown 501 reviews
5 Stars
339
4 Stars
104
3 Stars
24
2 Stars
12
1 Star
22
92%of customers recommend this product.
(
421 out of
459)
Customer Reviews for Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Posted by: Philli93
Gender:Male
Verified Purchase:Yes
The machine has performed well however we do find it a bit too loud to use when others are still sleeping. Even at the highest temperature setting the coffee and milk drinks could be warmer . Because the highest settings for strength and size barely fill half a cup we need to run it two times for each drink. Consequently we are going through beans quite quickly which affects the the cost to operate and payback calculations however not a deal breaker.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jordynnspapa
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This automatic expresso machine does it all and is even easier to clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: EspressoMan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this machine. It is easy to understand and use. It makes great espresso and coffee. I would recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Coffee Loving Sailor
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] To be completely honest, it does take a bit for the machine to get to where it needs to be. From what I've gathered, that is mainly due to the ceramic parts in the grinding/brewing group mechanism. Once "broken-in" the coffee that comes out is phenomenal!!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: UNC2015
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We were really hesitant to purchase this because of the upfront cost but after a month or so it seems to be worth it. It has definitely cut down on the number of times we go to Starbucks, which was one of the primary goals. It’s also great not having to make pots of coffee in the evening when I just need a single shot of espresso to get me through a project that I should have started way earlier I think the day. Taste-wise we aren’t connoisseurs of espresso but it seems to be comparable to what we’d get at a coffee shop. If this lasts for a few years then it will be absolutely worth it, it’s too early to tell but we’re hoping dor the best.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Sortob
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product, makes great espresso drinks just like the barista at the coffee shops and very easy to use. Wish it wasn’t so costly but overall works well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Fontane
Gender:Female
Verified Purchase:Yes
I chose this rating because after buying it 5 weeks ago and we went on vacation for1 week, it doesn’t work and it’s at the repair shop. I can’t believe that the machine cannot be replaced after 5 weeks. I am extremely dissatisfied.
Response from philips.comBy Philips Consumer Care, August 24, 2022
Hi Fontane,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your product handy so that we can better assist you.
1-800-933-7876
Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your product handy so that we can better assist you.
1-800-933-7876
Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Posted by: Muzzz
Gender:Male
Verified Purchase:Yes
It takes about 15 coffee to ajust, after, the machine is sinoly perfect!
I would recommend this to a friend!
Written by a customer while visiting philips.com