Customer reviews from philips.com
Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Average customer rating
4.4
(501 Reviews)
Rating breakdown 501 reviews
5 Stars
339
4 Stars
104
3 Stars
24
2 Stars
12
1 Star
22
92%of customers recommend this product.
(
421 out of
459)
Customer Reviews for Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Customer Rating
2
Decent Espresso BUT LatteGo does not work
on May 3, 2022
Posted by: Besh
Gender:Male
[This review was collected as part of a promotion.] Cons:
LatteGo mechanism only produces a little milk. I cleaned it and tried every type of milk and even tried filling up all the way and to the recommended amount and nothing seems to produce what is shown in the advertised pictures.
Pros:
Not bad Espresso for a fully automatic
LatteGo mechanism only produces a little milk. I cleaned it and tried every type of milk and even tried filling up all the way and to the recommended amount and nothing seems to produce what is shown in the advertised pictures.
Pros:
Not bad Espresso for a fully automatic
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 9, 2022
Hi Besh,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876
Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876
Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
4
Great Machine
on May 6, 2022
Posted by: Dabbycosh
Gender:Female
[This review was collected as part of a promotion.] I like this product. Love the Frothier , but the Grind area for decaf does not work.
It just fell down inside of the inside and got stuck to all of the grease on the inside.
Other than that it has worked great thus far.
It just fell down inside of the inside and got stuck to all of the grease on the inside.
Other than that it has worked great thus far.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
truly automatic!
on May 12, 2022
Posted by: selaromdotnet
Gender:Male
[This review was collected as part of a promotion.] I never wanted an espresso machine because I hated the idea of making espresso every time I wanted to make coffee. I don't mind americanos but grinding beans, setting up the machine and all that just for a coffee is just bull. This machine solves that by automating the entire process, not just for espresso, but cappuccinos, lattes and americanos. And it even makes regular drip coffee!! The ONLY thing I don't like is that we have to empty the bottom tray daily, even if we put a cup to catch the runoff water (which is also annoying to deal with EVERY TIME we make coffee!). Also, the bean tray doesn't slope enough, so we have to push the beans every few days into the thing. But we are now having delicious coffee every day for breakfast and lunch, and it is GREAT! If you're looking for something SIMPLE, but EFFECTIVE, this is it1
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Love our 3200!!!
on May 12, 2022
Posted by: Laura2015
Gender:Female
[This review was collected as part of a promotion.] We previously had a Delonghi Magnifica and it suddenly stopped working. We needed a coffee maker quick!!! I did significant research and determined we wanted a Philips. I had originally picked one of the higher end coffee makers, but it wasn’t available for a week. The 3200 was available locally, immediately! We decided to get it and use it as a back up if we weren’t happy with the options. We have had it 2 months and it had all the options we need or want. The milk frother is phenomenal and so much easier to use and clean than our old machine. We absolutely LOVE this machine!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I never want to wake up without this machine,
on May 17, 2022
Posted by: Spivees1
Gender:Female
[This review was collected as part of a promotion.] I absolutely love waking up to espresso! My only regret is not buying it sooner.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Absolutely a must have
on May 20, 2022
Posted by: Kgrizz
Gender:Male
I couldn’t be more pleased this thing has changed my taste for coffee in the best way possible. I’ll never go to a coffee shop again this is too unreal.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Love the ease to make any coffee
on May 29, 2022
Posted by: Ivy’s coffee
Gender:Female
[This review was collected as part of a promotion.] Enjoy a latte first thing in the morning, cappuccino at lunch and an espresso after dinner, all from a single machine!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
It's overall a great machine!
on May 31, 2022
Posted by: love my coffee
Gender:Female
[This review was collected as part of a promotion.] We like every aspect of this machine but one. I would like it if I could make it even hotter then the maximum allows
I would recommend this to a friend!
Written by a customer while visiting philips.com