Customer reviews from philips.com
Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Average customer rating
4.4 out of 5
4.4
(501 Reviews)
Open Ratings Snapshot
Rating breakdown 501 reviews
5 Stars
339
4 Stars
104
3 Stars
24
2 Stars
12
1 Star
22
92%of customers recommend this product. 
(
421 out of 459
)
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Customer Reviews for Philips - Series 3200 Fully automatic espresso machines EP3246/74 - Black
Customer Rating
5 out of 5
5
Amazing! And Loud!
on December 3, 2020
Posted by: Espresso in AK
from Alaska
Gender:Male
Best thing to ever happen to my mornings. Unfortunately for my sleepy girlfriend, it is VERY loud. Worth it haha
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Makes a great cup of coffee BE AWARE OF WARRANTY
on June 29, 2022
Posted by: urwarrantyisawful
from Florida
[This review was collected as part of a promotion.] So the coffee maker itself is amazing! We have had it and it makes the best cup of coffee I have had in awhile. The only issue is ours seems to be broken and doesnt make a regular cup of coffee anymore. So the warranty states you need to buy a box, secure the coffee maker and send it out for 2-4 weeks to be serviced or they will send you a new one. They have 2 locations for service, Michigan and California. So that means you spent a ton of money on a coffee maker to be without one for 4-6 weeks (when you factor in shipping times). Does seem right.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
The best coffee ever
on June 17, 2019
Posted by: Lukasaurus
from Belišće
Gender:Male
We recently bought a Phillips fully automatic esprrsso machine and so far we are very pleased with it.It makes amazing, fresh and fine smelling coffee just perfectly.
Pros: perfect foam, easy clean, different types of drinks
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Great product!
on June 13, 2020
Posted by: frisco1522
from Missouri
Gender:Male
Received my Latte Go yesterday afternoon and set it up - easy. Made a chocolate and raspberry latte 1st thing this AM - wonderful!! I am NOT a coffee snob but I sure know bad coffee from mediocre coffee and great coffee. I only use Sumatran beans for my coffee (OK, maybe I'm half a coffee snob....) Machine does its job very well, the product was delicious. Very easy to use and clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
yummy espresso drinks for the price
on August 6, 2021
Posted by: garliclady
from Arizona
Gender:Female
I've been craving an affordable fully automatic at-home espresso machine for 10 years (since my last one died). after months of researching and agonizing over which machine would suit my needs best, I bought my Phillips. I've been using it for several months and tho the espresso drinks are delish, I would have liked a larger bean hopper that doesn't require filling every other day and where I don't have to actively engage to move the beans down into the grinder. I also would have liked a bit larger water reservoir so I'm not refilling that every 6 cups of espresso. my husband and I pour 3-4 double shots each, each morning. all that being said, the dump tray holds a fair amount of pods and water so I'm not cleaning that out every other cup AND I appreciate the 5000 cup limit before having to clean the guts and change the filter. I haven't used the milk frother yet cause I have a separate frothing machine that works just fine, but I'm sure I'll get to using it sooner or later. all in all, I'm pleased with my Phillips (Saeco) machine and look forward to my morning cup(s) of espresso now.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Broke after 2 months
on July 25, 2022
Posted by: Juliiiaaa
from Toronto
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] If you drink high volumes of coffee, don't purchase this. The grinder for beans broke after 2 months. The warranty covered the fix, which broke again the day we received it back.
Response from philips.comBy Philips Consumer Care, July 28, 2022
Hi Julia,

Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Saeco Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Saeco product handy so that we can better assist you.

1-800-933-7876
Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays

We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Solid beverage maker
on April 24, 2023
Posted by: I love caffeine.
from Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine makes really great drinks and is easy to use and maintain. I really like auto features for grinding coffee for making espressos. The milk froth system is great as well.
I wish there was the ability to program a start time to make your first cup. The water sensor is sensitive and doesn’t recognize water availability with accuracy all of the time. This requires re-seating of the water carafe a few times.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
has nice fiatures
on July 26, 2023
Posted by: chukcha
from RICHMOND HILL
Gender:Male
[This review was collected as part of a promotion.] like it very much, nice machine.like the fresh brued coffee in the morning.
I would recommend this to a friend!
Written by a customer while visiting philips.com
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