Customer reviews from biobidet.com
Flow by Bemis - X Series Motion Activated Kitchen Faucet
Average customer rating
4.7
(861 Reviews)
Rating breakdown 861 reviews
5 Stars
689
4 Stars
141
3 Stars
11
2 Stars
5
1 Star
15
97%of customers recommend this product.
(
773 out of
795)
Customer Reviews for Flow by Bemis - X Series Motion Activated Kitchen Faucet
Customer Rating
3
Over all quite nice but for one mechanical issue
on February 1, 2021
Posted by: Tazi
from CA
Bought this about a month ago and quite excited about it - however, the nozzle is lose and keeps rotating to a new found posiition depending on the hose - we would like to use it on the right sink as a standard place but it keeps rotating to the left sink; we adjusted the hose a little bit but it has its own position rather than where you want it to be.
No, I would not recommend this to a friend.
Response from biobidet.comBy Stephanie, Customer Service, February 1, 2021
Hello,
Thank you for sharing this information. We are sorry to hear that your nozzle is loose and we would like to look into this further for you. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information. We are sorry to hear that your nozzle is loose and we would like to look into this further for you. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
1
Worked great until the “quick connections” leaks
on February 6, 2021
Posted by: Jay6
Bought this faucet from Costco. Great deal. Installed it and worked flawlessly. After about 1.5 years, I noticed stuff that was wet under the sink. I investigated and found the water dribbling down the hoses coming from the sensor box with the batteries. Thankfully it’s a slow leak and I placed a bowl to catch the water for the time being. Also noticed that the top quick connection on the box is also wet. Not sure why a “quick connection” is used especially it’s just cheap plastic. A nut would have probably be better for securing the hoses. Now I am not sure how to fix the connection issues to the sensor box unless I change the connections which is impossible because of the quick connections. As you can see in the pictures below, you can see traces of where the water is coming from.
I do not recommend this product because of the cheap “quick connections”. If you do decide to purchase this product I suggest to check under your sink from time to time for leaks from what I described above.
No, I would not recommend this to a friend.
Response from biobidet.comBy Stephanie, Customer Support, February 8, 2021
Hello,
Thank you for sharing this information. I am sorry to hear that you had an issue with your Flow Faucet leaking under your cabinet. Your faucet does come with a 5 year warranty and we would like to get this resolved for you right away. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information. I am sorry to hear that you had an issue with your Flow Faucet leaking under your cabinet. Your faucet does come with a 5 year warranty and we would like to get this resolved for you right away. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
5
Great Faucet for Modern Home
on February 7, 2021
Posted by: plotoone123
from Virginia, USA
I've had this faucet for a few months now, and all I can say it's definitely worth the money. The motion sensor technology gives a futuristic tone to your kitchen as well as a modern look. It's a quality faucet that's easy to install and works great! Definitely would recommend and buy again.
Written by a customer while visiting biobidet.com
Customer Rating
5
Nice Motion sensor; great price
on February 17, 2021
Posted by: Kimber
from Orange County
I’m a pretty picky person, but this motion sensor faucet hit my expectations. Upon receiving the faucet, I notice a little notch behind the faucet head, which I normally hate, because it prevents the head from docking flush unless it’s exactly placed in the divot. However. This was not a huge issue with this faucet. The motion sensor works great, and I especially like how the water stops when you re-dock the faucet head! What a great feature. There is some getting used to using the motion sensor so I put post it notes on until my brain is conditioned to use the sensors. Haha. The knob allows you to set the flow and temp, and needs to be left on to your desired temp and flow rate. The faucet is a little wobbly from the connecting base, but not enough to notice unless you tug on it. The matte metal finish looks modern and classy. Would recommend for price and functionality.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Love everything about it!
on February 24, 2021
Posted by: jeanfraun
Just installed this today and it exceeds my expectations. Very easy to install! Thank you for making a great product.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Awesome faucet. Love the motion
on March 5, 2021
Posted by: Giahuy
from Massachusetts
Very nice faucet and the price was great. I read the reviews and gave it a shot. It looks and works great. I love it. I would recommend to anyone who's not sure cause brand name is not common.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Elegant look.
on March 5, 2021
Posted by: Naryensi
from Belleville, NJ
Recently, I got the kitchen of my dreams and the flow motion sensor faucet was perfect combination of look and performance. It's was easy to install and it's very accurate to the motion gestures.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Ingenious!
on March 8, 2021
Posted by: sheinr4143
from Newton, MA
The Flow faucet provided an upgrade in every important area over the 20 year old fixture it replaced: ease of installation, dry/no drip seals, water saving flow rate, hold button on spray wand, and love/love/love the motion sensing feature!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com