Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
5
I'm in love!
on October 29, 2021
Posted by: Racer X
from Kansas City, MO
Verified Purchase:No
I absolutely love this product. It's amazing how much sound comes out of something so small. With the layout of my house I can set it in my living room and hear it everywhere. And the price is great as well. One of the best purchases I've made recently.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great Speaker and portable
on August 23, 2022
Posted by: Tony
from Canada
Verified Purchase:No
Portable and has great sound production vs its size. Sometime difficult to connect on Bluetooth and starts up when turned off. (maybe a physical power button will be required to solve this problem)
Pros: Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Spend your money on a Bose.
on January 22, 2023
Posted by: MIKE B
from Cincinnati OH
Verified Purchase:No
Does not have rich deep clean sound it should have for this kind of money. Very little bass. I have Bose speakers and I got this as a gift and could not return it.
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Sweet sound as always
on July 11, 2023
Posted by: Lis
from Dripping Springs TX
Verified Purchase:No
Additional sound to compliment SONOS 3.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
This was a gift and it isn't working out for my needs
on January 3, 2024
Posted by: J
from Yucaipa, California
Verified Purchase:Yes
I had planned to use this for classes using my own My Music playlists. I don't belong to anything like Appple Musi since most of my lists come from other sources. This was a Christmas gift.
Pros: Don't know because I can't get it set up
Cons: Difficult Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Beekay
from NY NY
Verified Purchase:Yes
Unable to connect both Roans at the same time. May return.
Cons: Can't get both to connect at the same time., Difficult Setup, Difficult to Use
Written by a customer while visiting sonos.com
Posted by: Ken
from Charlotte, NC
Verified Purchase:Yes
I wish that it was easier to control from the Home Screen. Phone volume doesn't work, only the app volume slider can change the volume. Other than that it is an excellent speaker and I love the wireless charging pad.
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, Only able to control through the Sonos App
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Limited Functionality without WiFi
on June 21, 2021
Posted by: Tom
from SF Bay Area
Verified Purchase:No
If you want to use the Roam speaker outside the home, which the speaker size and name imply is the target use, only one Roam can be played at a time. They cannot be used as a stereo pair, and cannot even be used as a non-stereo pair.
Pros: Wireless
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com