Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
3
Great speaker but disappointed
on May 3, 2021
Posted by: Cjh
from Lexington, ky
Verified Purchase:No
I love the speaker. Great for outdoors and taking to work. Extremely disappointed that the wireless charger is not included.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Cant Stereo Pair Bluetooth, Sad
on July 7, 2021
Posted by: Kevin
from Seattle
Verified Purchase:No
The only BIG downside is cant stereo pair bluetooth, insane they have not added this simple feature. Deal breaker for me. Otherwise great
Pros: Superior Sound, Wireless
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Great speaker, Great sound!
on August 30, 2021
Posted by: Tracy
from GA
Verified Purchase:No
I just received my Roam 2 days ago. It seems like it will be a great speaker. Sounds so good! I love the look of it also. I will be taking it to the beach in a week, so I can't wait to see how the sound quality is in that setting. So far I am loving it!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Nice but Alexa is a pain
on May 1, 2022
Posted by: Scampa
from New Jersey
Verified Purchase:No
I really like that Sonos can integrate all my music services and can operate on Wifi and Bluetooth. My only con to Sonos is that I have two devices (Roam and Move) and in order to use Alexa on both devices I need to have two Amazon accounts. This is terribe for getting setup...couldn't use Google assistant due to lack of support for SiriusXM
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I will be buying another Roam
on June 12, 2021
Posted by: Bill
from New London, NH
Verified Purchase:No
I am enjoying being able to expand my listening from my living room to my home office. I am going to buy another Roam to further expand my listening.
Pros: Expandable, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Excellent portable speaker
on June 21, 2021
Posted by: Cool CHAS
from Toronto Canada
Verified Purchase:No
The best portable speaker in the market
Pros: Different Music, Different Rooms, Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Great potential, unfortunately Bluetooth disappoints
on August 20, 2021
Posted by: Peter
from New Jersey
Verified Purchase:No
Bought the roam as a convenient way to travel with high quality sound. This is not the right product if your primary use is Bluetooth.
Pros: Superior Sound
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
Good product
on September 24, 2021
Posted by: dave
from Cape Cod
Verified Purchase:No
Difficult to set up with Google and other speakers. Finally got Alexa to work but haven't figured out Google yet. Pandora hasn't worked either. I'm sure there is a way to do it but I have had two good people try and had no success.
Pros: Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com