Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
5
Great small speaker for everyday's use
on April 11, 2021
Posted by: Ray
from Union City, CA
Verified Purchase:No
The speaker is great for its size and easy to setup. The speaker can be standalone or pair with other SONOS speaker to make up as studio speaker or multi-room audio use. The sound quality is great and it can be easily the one I will use everyday from my desktop to any outdoor activities.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Awesome product
on May 6, 2021
Posted by: BJ
from Lima, OH
Verified Purchase:No
Awesome sound for the size! I was expecting better volume for outdoor use. But it connects easily and can be used with my other Sonos products to create sound from room to room or inside to outside! Love the Sonos products!
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Wireless
Cons: Doesn't have the volume I was expecting.
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
This is an amazing product. For the beach, pool, BBQ...
on July 3, 2021
Posted by: Wes G
from New Jersey
Verified Purchase:No
The portability combined with the sound quality is unmatched.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Great sound, horrible connectivity
on November 9, 2021
Posted by: CCNewyork
from Batavia NY
Verified Purchase:No
Love the sound of this speaker, but I am disappointed that it cannot be paired with my Play speakers. This was difficult to install and does not stay connected. I am going to keep the speaker because of the sound quality I just wish Sonos speakers weren't so difficult to connect.
Pros: Superior Sound
Cons: Difficult Setup, Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great sound in a small speaker
on November 13, 2021
Posted by: RebeccaS
from Marietta Ohio
Verified Purchase:No
I wanted something small and portable so we could have a speaker at the dinner table and the Sonos Roam is perfect! It's about the same size as a 10 oz. glass but has big sound. The app lets you customize your sound levels. I was able to easily group this with two iHome minis so that they are all controlled at the same volume.
Pros: Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Died after 1 use
on November 18, 2021
Posted by: Parker
from toronto, Canada
Verified Purchase:No
I was excited about my Sonos Roam as I got it as a gift. I used it once, and then it never turned on again (after looking at troubleshooting videos and tips online). From what I read, it's most likely a faulty battery.
Cons: Unreliable
Written by a customer while visiting sonos.com
Customer Rating
1
Fix the connectivity issues!!
on November 29, 2021
Posted by: Brian
from New Mexico
Verified Purchase:No
Want to really love this product but just can't. It is a giant pain to set up and then once you get it set up a few days later you have to go through the entire process again. Can't travel with it because you need Wi-Fi to set it up when it looses connection. If connecting this was reliable and an easier process would be a good speaker.
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: A
from Dallas,TX
Verified Purchase:Yes
Does not allow Apple Music like other google connected devices. Says it has google assistant, but not really.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Superior Sound, Wireless
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com