Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
5
Sonos Roam
on July 6, 2023
Posted by: Frankie
from Toronto
Verified Purchase:No
The Roam is great for taking it along while roaming around. The set up was quick and easy. The connection is superb, the music quality is excellent. I even tried out Sonos Radio and was quite impressed.
Pros: Different Music, Different Rooms, Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Perfect sound
on June 29, 2023
Posted by: Christia
from Alberta
Verified Purchase:No
We stream our RV tv to this amazing little sound bar. But yet it's portable and we can take it to the beach with us Great clear sound Only downside - we have to be careful to not to have it so loud that we disturb the neighbours !!! It's so smooth and easy to have the volume up!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Roam Sweet Roam
on June 27, 2023
Posted by: Imax
from Canada
Verified Purchase:No
Love this little powerhouse. Fast charge/good battery life. Great sound, easy to use, take anywhere. Awesome addition to our Sonos universe.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Spectacular
on June 27, 2023
Posted by: Wes
from Victoria Harbour, ON
Verified Purchase:No
We use it for streaming our favorite tunes and for listening to CBC, inside and outside.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Brilliant sound
on August 21, 2023
Posted by: Chas
from Maryland
Verified Purchase:No
Such a great product, love everything Sonos! Needed a little help and had to wait awhile for customer support but problem easily solved!
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Good but some features aren't consistent
on July 14, 2023
Posted by: Good but frustrating
from NH
Verified Purchase:No
I've had Sonos for years and love them all. However, Roam is good, had to replace my previous one with this new one. My problems are I've set it up to Auto Connect to Bluetooth, that worked once. I've also set up Hey Sonos, that worked one day, now every time I say Hey Sonos it says can't find that, check the Sonos App? Frustrating!
Pros: Easy to Set Up, Streams All My Music, and More, Wireless
Cons: Free Control Options, Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
I would buy this again but wish Bluetooth worked better
on June 29, 2023
Posted by: Chris Nashville
from Nashville
Verified Purchase:No
Coming from a jbl extreme 2 speaker. Obviously the sound is not as loud or bass driven. That being said you do get a wonderful sounding speaker that's an extremely small package. I currently have two sono systems. Living room a Beam gen 2 with two era 100s and a sub mini. Bedroom a Ray with two Ones for surround. Being able to add the roam to either room or between the two rooms fills the house with quality sound where you want to be covered with real 360 degree sound. If you have other rooms with Sonos speakers I highly recommend it. Watching the game on the tv I still can bring my roam to grill and listen in or decide to have the patio in sync with the living room. Now for the down side. Battery level is poor and know where 10 hours. To be fair I listen to it turned up high. It's not a loud speaker but loud enough to add to a room playing music and blend in seamlessly. Bluetooth can be a little frustrating if you walk out of range of the speaker and come back to the roam and reconnect. Some times flawlessly and others not so much. Or will connect and show that it's playing though no sound. It's not a loud speaker or bass driven like other Bluetooth speakers out there for this price range. What you do get is a high quality sound in a very small package. Being able to connect to your other sonos products when listening to music is worth its wait in gold. I needed a speaker that was in this small compact speaker. Sound quality is wonderful for the size. Those who knock the sound is for the bass. Still high quality blended with performance
Pros: Different Music, Different Rooms, Expandable, Superior Sound, Wireless
Cons: Bluetooth can be finicky
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
This speaker sounds good for a small room or space
on June 29, 2023
Posted by: Eddie
from Texas
Verified Purchase:No
I think this is a great speaker for a small room or space.
Pros: Different Music, Different Rooms, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com