Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
5
Really like!
on January 14, 2023
Posted by: Mike H
from Ofallon, MO
Verified Purchase:No
This little Roam speaker fills up two large rooms in my house with great sound. Very convenient!
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
My traveling companion
on January 14, 2023
Posted by: Mitch
from Boston
Verified Purchase:No
I travel allot and bring my Roam with me! It's small size makes it easy to fit in my carryon (packed in a shoe!) and keeps me company when I work in the hotel room and stream NPR in the morning. It sounds great for its size - I highly recommend it for all my traveling friends
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great when it works
on January 17, 2023
Posted by: Ethan
from Maryland
Verified Purchase:No
The sound quality is excellent. However, it sometimes acts a little buggy, occasionally with stuttering sound when connecting to the speaker too soon after it boots up. When it's working though, it's fantastic.
Pros: Superior Sound
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Good entry level product.
on January 9, 2023
Posted by: Henry
from Asheville, NC
Verified Purchase:No
Its alright. Everything you need in a Bluetooth speaker, and a little more, which is the problem. the app is pretty unreliable, and conflicts with the Bluetooth system in a way that screws up audio quality and connectivity sometimes. In essence, its okay. For a teenager with a cheap music problem.
Pros: Easy to Set Up, Expandable, Free Control Options, Wireless
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
Sound
on January 23, 2023
Posted by: wws1966
from Macon Georgia
Verified Purchase:No
Great product. If you want more sound and more thump, this might not be the product for you. I like the versatility of the product though.
Pros: Streams All My Music, and More
Cons: Poor Sound Quality
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
no
on December 6, 2022
Posted by: vik
from miami, fl
Verified Purchase:No
sounds great. However, with multiple speakers, each time the song changes on spotify, speakers get unpaired. Multiroom functionality not the best.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
I Love Sonos Products, Just Not Sonos
on August 25, 2022
Posted by: Tlbc1967
from Prosper, TX
Verified Purchase:No
I love the products, their look and use. I am so disappointed in The Co for pulling a fast one by not making earlier models compatible and then duping the unsuspecting customer in to thinking the "discount" offered for trade on makes sense. I have invested thousands in my system which is over 20 different speakers, bridges, woofers and sound bars. Why would I scrap my current system to spend all over again. Next time, I'll think about Bose or a competing system unless Sonos figures it out.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Company taking advantage of loyal customers, Obsolescence of perfectly good first and second, Won't pay to upgrade my system
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Great product
on January 20, 2023
Posted by: Chris Scurti
from Reno, NV
Verified Purchase:No
One speaker makes the garage sound like a concert!!!! Very happy with sound quality!!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com