Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
3
Battery Life
on July 6, 2021
Posted by: Stew
from Houston
Verified Purchase:No
Sounds great, disappointed in the battery life.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Superior Sound, Wireless
Written by a customer while visiting sonos.com
Customer Rating
5
Sonos is awesome!!
on July 18, 2021
Posted by: Darrell
from Northern California
Verified Purchase:No
Like all my sonos equipment this was very easy to get up and running and sounds awesome! I also have the arc sound bar, two subs and two one SL. my home sounds great, I've also recommended to a friend who also purchased everything I have less the subs and she loves it, she will purchase subs soon.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
You sonic quality is great, esp given the size.
on July 13, 2021
Posted by: WS K
from West Seattle
Verified Purchase:No
I have (2) Roams, (6) SL Ones, (1) Five, (1) Beam, and (1) Port. Wirelessly connected to (3) Eero routers. The sound quality is excellent. I find the Sonos app a bit inconsistent/ difficult to navigate. YThe Roams are still not well integrated into the OA system, But, I would still recommend Sonos overal. It works well most of the time.
Pros: Superior Sound
Cons: Difficult Setup, Difficult to Use, System stability
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Amazing Sound Especially On a River Tube Ride!
on July 9, 2021
Posted by: Nathan
from Daytona Beach, Fl
Verified Purchase:No
I love the Sonos Roam and how easy it can be connected with previous Sonos products and or by itself with Bluetooth. Being waterproof is a great feature but disappointing that it does not float! Currently one of the two Sonos Roams I purchased is at the bottom of Ginnie Springs! I can still hear Into The Mystic/Free from Zach Brown Band as it sank rapidly in the river! As an avid Sonos enthusiast and having purchased over 13 Sonos speakers the only con would be this speaker not being able to float as it is waterproof. Maybe that should be the next prototype and I would love to be the first customer to test it out as we are floating down the river telling everyone how amazing the speaker is!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Nice sound, hard to control
on July 9, 2021
Posted by: Constantly on
from Pittsburgh
Verified Purchase:No
Very hard to turn off completely, when I needed to fly.
Pros: Superior Sound, Wireless
Cons: Difficult to Use
Written by a customer while visiting sonos.com
Customer Rating
3
Sounds great if you want only one
on July 7, 2021
Posted by: JB
from Seattle
Verified Purchase:No
Bought two specifically for travel. When I first set up, the sound was jaw-dropping beautiful. However my enthusiasm quickly waned as I learned that the pairing of two dropped each time you powered them off and they wouldn't pair in Bluetooth only Wi-Fi. That said, if you just want one it does sound great.
Pros: Superior Sound
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
I like how it sounds but wish it was louder and more base
on July 7, 2021
Posted by: Vic
from Magna utah
Verified Purchase:No
Could be louder
Pros: Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Wireless
Cons: Poor Sound Quality
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Roam issue
on July 7, 2021
Posted by: Joe
from Mineral Bluff, Ga
Verified Purchase:No
The Roam continually becomes disconnected from the system. The SL never does. It has become very frustrating. But live the sound and convenience when it is connected.
Pros: Different Music, Different Rooms, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com