Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8 out of 5
3.8
(2,316 Reviews)
Open Ratings Snapshot
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product. 
(
1,501 out of 2,227
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
5 out of 5
5
Better sound than a JBL flip 6
on December 12, 2023
Posted by: Joe Z
from Mcallen, Texas
Verified Purchase:Yes
I have bought different sizes and models of speakers; however, this Sonos Roam has what I like, long battery life, despite being a small speaker it has a pretty good sound, the bass is well defined, and the sound quality is impressive. The price is higher than other ones, but the sound makes up for it. You won't waste time searching and returning other models. For me, the Sonos Roam has the best sound quality. I must add that the initial setup is a bit frustrating. Also, JBL flip 6 has a very poor sound.
Pros: Free Control Options, Superior Sound
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Yes I would buy this again
on December 10, 2023
Posted by: Luciano
from Houston
Verified Purchase:Yes
Good initial quality. Music is crisp with no muddling of lower or upper notes and voice is also clear. No ear irritation when I listen to my music selections is the best description of your product
Pros: Easy to Set Up, Expandable, Superior Sound, Wireless
Cons: No issues per my hearing but then I do not blast
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound and portable
on December 10, 2023
Posted by: Jeff
from Friendswood, Texas
Verified Purchase:Yes
Love this portable speaker, I've had SONOS since they started and all products are quality products
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Now my beloved Sonos can travel with me!
on December 10, 2023
Posted by: Music lover
from New York, NY
Verified Purchase:Yes
I love my music (and podcasts and news) and have Sonos speakers throughout my home. But when I travel, the speakers on my Apple devices have had to suffice. Not any more! Now I can just bring my Sonos Roam with me and it is almost like being at home!
Pros: Easy to Set Up, Nice appearance, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
So easy my wife can use it.
on December 10, 2023
Posted by: Satisfied Customer
from Goshen, IN
Verified Purchase:Yes
I bought this so my wife could easily take it from room to room while listening to music. Definitely beats her listening from the phones speaker. She's happy. I'm happy. Happy wife, happy life .
Pros: Easy to Set Up, Streams All My Music, and More, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Thinking about buying another
on December 9, 2023
Posted by: HLA12
from Boston, Ma
Verified Purchase:Yes
Currently I have 2 roams and I use them as a stereo pair listening to music and watching movies. Creates great sound in the living room when attached to my other Sonos speakers
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Love the sound. Difficult to install and sync.
on December 9, 2023
Posted by: KK
from Chapel Hill, NC
Verified Purchase:Yes
Great sound. Not easy to install. Directions are awful. I have used Sonos products for approximately 15 years. We just moved, so we started all over again. We added 2 EOS speakers and then the newest Roam. Not easy to use!!
Pros: Different Music, Different Rooms, Expandable
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Excellent sound
on December 9, 2023
Posted by: KurtfromAZ
from Peoria AZ
Verified Purchase:Yes
Used to provide music and sound while on my golf cart. Easy to switch the Roam from Bluetooth connection to Wi-Fi connection. Alexa voice control.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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