Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Posted by: R L C
from Stanton Kentucky
Verified Purchase:Yes
I take this product to work everyday. It works great. Only complaint is I wish the volume was louder
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Jeff
from Cincinnati Ohio
Verified Purchase:Yes
I use it in my workout room where I have a cordless vinyl turntable. I can also use it to share that music with any other Sonos speaker/s anywhere in my house. The Sonos app on my phone makes it all so easy.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: sp
from nebraska
Verified Purchase:Yes
I use the roam outdoors and in small rooms.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Mare
from Rockport, MA
Verified Purchase:Yes
It's not holding the charge for long. I'm leaving it plugged in. We'll see how it travels over the holiday.
Pros: Easy to Set Up, Expandable, Free Control Options, Simplicity, Streams All My Music, and More, Superior Sound, Wee yet Wow!, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: fgv
from Waltham, MA
Verified Purchase:Yes
I connect my roam to my google assistant to switch on and off my home lights. I also connect it to my Sonos Ray. The roam has a good full sound for my small apartment. Negative: Lag and intermittence on my Roam when I play spotify from my TV (connected to my Sonos Ray). It works fine when playing spotify from phone via Roam linked to Ray.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Kat
from Chandler,az
Verified Purchase:Yes
Still working through the app- set us is easy, adding music easy, the app is easy- once you remember where to go for the function you need!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
I bought two. Listening in stereo is impossible.
on December 17, 2023
Posted by: JB
from Los Angeles
Verified Purchase:Yes
Difficulty in setting up. Stereo does not work with two Roams. No matter how many times I delete the system and re-set ip. The sound quality it great, but I bought them to listen to the same music out of both speakers at the same time. Unfortunately, one lags behind the other.
Pros: Streams All My Music, and More, Superior Sound
Cons: Difficult Setup, Difficult to Use, Doesn't set up in Stereo.
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Glenn
from Texas
Verified Purchase:Yes
Love the fact it's portable, sounds decent and is rugged. The battery life is extremely disappointing and when it goes to power saving, there is no exact way to turn it back on. It's fine when it's plugged in or on the wireless charger. I still think it's the best value speaker, especially as it has Wi-Fi and Bluetooth.
Pros: Different Music, Different Rooms, Wireless
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com