Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
5
Surprisingly Good Sound from Such a Small Device
on January 4, 2024
Posted by: New to Sonos
from Long Island, N.Y.
Verified Purchase:Yes
I received my Roam as a Christmas gift. This being my first experience with a Sonos product, I was very surprised regarding the construction quality, and sound dynamics produced by this little "tube", as I call it. It was nice to be able to tailor the bass and treble settings to my liking. Now I'm curious as to how other Sonos products perform.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: TT
from Michigan
Verified Purchase:Yes
In my dining room for now.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Does not reliably work with Spotify or Airplay through Wifi
on January 4, 2024
Posted by: Millennial Bluetooth Speaker Fan
from Charlottesville, VA
Verified Purchase:Yes
I have the Sonos Move which is a much better product and consistently works. I cannot get the Sonos Roam to play any music, including Spotify, through the use of airplay or in the Sonos app. I did the initial setup, it stopped working, I did a factory reset, it worked for one use, but I can't get it to play any music despite being connected.
Pros: Nice Hardware Design
Cons: Connectivity, Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
I love the sonos roam, was my first sonos product.
on January 4, 2024
Posted by: Cesar
from Mexico
Verified Purchase:Yes
It's a Mobile speaker, perfect for travel, the battery duration its excelente.
Pros: Streams All My Music, and More, Superior Sound, Wireless
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Have not been able to link with other Bluetooth speakers
on January 4, 2024
Posted by: Insp 12
from Jersey
Verified Purchase:Yes
Bought this product only because it stated that I could use it with other speakers. Maybe just me but I haven't gotten that to work yet. Yes, my other speakers are Google but the Sonos Roam said that it would work with these, hmm, not yet. But it does sound fantastic, all by it's sad self
Pros: Superior Sound
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Sam
from SF
Verified Purchase:Yes
Sound is excellent but setup is a little challenging Had to call support for assistance
Pros: Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Irv
from Philadelphia
Verified Purchase:Yes
Great for our average size living area. Hard to believe so small of an item makes such terrific sound. Easy to charge. But a bit complicated to set up the connection with my streaming service thru the Sonos app vice just using blue tooth directly. Once done, it was excellent!
Pros: Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Simi
from La Mesa, CA
Verified Purchase:Yes
This speaker sounds so amazing and I love it.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Buttons on top are hard to see in the dark
I would recommend this to a friend!
Written by a customer while visiting sonos.com