Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
5
I'm amazed at the sound that this tiny speaker produces!
on March 6, 2024
Posted by: Mike
from Wichita, KS
Verified Purchase:Yes
This is an excellent addition to my growing Sonos collection. I highly recommend the Roam to anyone that's on the fence about their purchase. It blends perfectly into my Sonos setup and I love the convenience of picking it up and taking it anywhere.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Bob
from South Carolina
Verified Purchase:Yes
I take to the hot tub for relaxing soak!
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Gary
from Bozeman, mt
Verified Purchase:Yes
Appears to be a great product. Haven't used that much yet. Will probably add to the system over time.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: TJ
from Phoenix, AZ
Verified Purchase:Yes
We love the sound this little speaker puts out on our outdoor events, however getting the Bluetooth to pair is a real chore and the app for iPhone needs a lot of work. Our other portable music systems are much easier to use but don't sound nearly as good. I would recommend this for an advanced tech enthusiast but certainly not for your grandmother.
Pros: Superior Sound
Cons: Difficult Setup, Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Unreliable, short battery life
on March 4, 2024
Posted by: Demosthenes
from Oregon
Verified Purchase:No
The product has a very short battery life - much shorter than advertised. The wireless charger featured in product shots is sold separately. The speaker has to charge for a while before it will turn on. Now the device will no longer hold a charge after less than 2 years worth of use. Do not buy this.
Cons: Unreliable, Battery Life is short, doesnt charge, wireless charger comes separately
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Joe
from North Carolina
Verified Purchase:Yes
Sound is phenomenal. Took three days to get it setup, but it was worth it when you hear it.
Pros: Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Sometimes it needs a second set up to be able to connect
on March 4, 2024
Posted by: Ab
from Miami
Verified Purchase:Yes
The product is ok. But the sound could be better specially for a Sonos speaker.
Pros: Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: J
from Alameda Ca
Verified Purchase:Yes
I like the quality of the sound you get from such a small form factor. Also, it's small enough to take it with me from room to room easily. It's nice you can stand it vertically or horizontally. I like how it plays independently from my phone (via wifi connection). However, it doesn't recognize my Deezer library and I can't seem to fix it.
Pros: Easy to Set Up, Expandable, Free Control Options, Wireless
Cons: compatibility with Deezer
I would recommend this to a friend!
Written by a customer while visiting sonos.com