Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
2
Sounds is great but WiFi/ Bluetooth is very frustrating
on April 29, 2024
Posted by: Nick
from Sacramento, Ca
Verified Purchase:Yes
I have a fully loaded Sonos system in my home. I have 2 Amps for in ceiling and backyard speakers, an Arc, a Beam, A Playbar, 2 Moves, a Five and 2 sets of SLs. I love Sonos products but the Roam leaves room for improvement. Every-time i try to travel with it and use it in Bluetooth mode i find myself frustrated and unable to use it. Disappointed.
Pros: Expandable, Superior Sound
Cons: Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Brian
from Pittsburgh, PA
Verified Purchase:Yes
Integration with Alexa was cumbersome and then it wouldn't actually play the songs requested or simply ignore the command. Since this is why we purchased the system, we will be returning.
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Jthw1914
from Florida
Verified Purchase:Yes
This was a warranty replacement, and it was super easy. Thank you for great service and a great product experience. I used chat and the agent was able to resolve my issue. I already love Roam. It's a great product with its portability and ease of use that come along with the great sound.
Pros: Easy to Set Up, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Tj
from New York, NY
Verified Purchase:Yes
Superior sound. For a little speaker, it fills the room. The sound quality is amazing and I love the voice controls.
Pros: Easy to Set Up, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Randy
from Waco, TX
Verified Purchase:Yes
Pretty robust sound for its size. I love the WiFi and BT capabilities. I use it outdoors for background music but using WiFi instead of BT is so much more efficient. I don't have to worry about dropping signal if I walk away from it. Sonos quality sound. Pro tip: try setting it a ways away from your party instead of right in the area.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Guy
from Santa Barbara
Verified Purchase:Yes
Roam has the same quality as my other sonos products
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Written by a customer while visiting sonos.com
Posted by: JB
from PA
Verified Purchase:Yes
Love the product and I continue to build throughout the house for easy listening pleasure.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Skinner
from Scobey MT
Verified Purchase:Yes
Portable sounds great
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com