Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8 out of 5
3.8
(2,316 Reviews)
Open Ratings Snapshot
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product. 
(
1,501 out of 2,227
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
5 out of 5
5
These are great speakers
on May 3, 2024
Posted by: RichM
from Davis,CA
Verified Purchase:Yes
I set these up in every room. The app is easy to use. Will be adding a couple of more to complete my "sound system".
Pros: Different Music, Different Rooms, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Cannot control through iPhone
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would buy more
on May 3, 2024
Posted by: Charley
from North Carolina
Verified Purchase:Yes
I use the Sonos roam on my rear deck
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Love all my sonos speakers except this one
on May 3, 2024
Posted by: Zach
from Phoenix
Verified Purchase:No
I was excited to get the roam to use as a portable bluetooth speaker, but the reliability, sound, and battery are subpar compared to other portable speaker brands. I love our sonos sub and playbase, but this falls short of what you expect at this pricepoint. This speaker constantly disconnects from our devices and the battery life is terrible.
Pros: Wireless
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Worth the addition to any Sonos home...
on May 3, 2024
Posted by: Jo-Jo
from TX
Verified Purchase:Yes
There is such an incredible/loud listening experience from such a small device. It is truly amazing. I have a Sonos Eco System in my home and I am able to place this tiny device anywhere to make an amazing sound even MORE amazing. I can't say enough good things about this device.
Pros: Easy to Set Up, Expandable, Free Control Options, On the go entertainment, Room placement, Streams All My Music, and More, Superior Sound, Water Resistant, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
grewat portable speaker
on May 3, 2024
Posted by: elmer
from indiana
Verified Purchase:Yes
Gret portable speaker to take on golfing or fishing trips
Pros: Easy to Set Up, Expandable, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Product performs as advertised
on May 2, 2024
Posted by: Def tech fan
from Santa Fe, NM
Verified Purchase:Yes
The only reason I give it 4 stars is I feel it's just a little bit expensive (Sonos products in general). I have multiple Sonos products that I have purchased in the last 2 years. I only buy them on sale and should the products last +10 years (especially products that don't have an internal battery - I expect 3 to 5 years for the Roam) with continued app support, then I will assign 5 stars - return on investment. Solid product.
Pros: Easy to Set Up, Expandable, Superior Sound, Wireless
Cons: A little pricey
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Buyer do your homework
on April 30, 2024
Posted by: Scotty
from Coastal SC
Verified Purchase:Yes
I was led to believe that this "Ultra Portable Smart Speaker" outdoors be used as a rear speaker in conjunction with the Ray soundbar in our Airstream travel trailer. It sorta works but volume will not be controlled by the TV control. I does sound great, but did not fit my interned use. Entirely my fault and I now have an extra one.
Pros: Superior Sound, Wireless
Cons: Not as "Smart" as I was led to believe.
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I will buy additional units
on April 29, 2024
Posted by: Ed
from Ridgewood, NJ
Verified Purchase:Yes
I have a Sonos Arch sound bar on my TV. I add roam unit to other rooms and either combine them for music or uncouple them for different applications. At times I use two roam units in the TV room for surround sound
Pros: Different Music, Different Rooms, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Can't read pin on bottom of unit, Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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