Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Posted by: Charlie
from Naples, Florida
Verified Purchase:Yes
The reason I said it's unreliable is be this is my third replacement. No charge but third replacement!
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Philip C. Raymond (Phil)
from B'ham Al
Verified Purchase:Yes
Excellent customer service
Pros: Different Music, Different Rooms, Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Best listening product that you can keep adding to
on May 30, 2024
Posted by: Donald
from Fresno Ca
Verified Purchase:Yes
Love love love all my Sonos speakers! Easy to use & set up Great sound, looks nice without being a ugly room distraction, best of all no need to have your house wired for outdated speakers!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Superior Sound, Wireless
Cons: Is not easy to use Spotify
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Dusty
from Idaho
Verified Purchase:Yes
Love the Roam and have several in different places throughout the home. The sound quality is amazing it was very easy to setup.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: DD
from Memphis, TN
Verified Purchase:Yes
This is a great unit. I've loved it so far. I've had issues connecting at times, but for the most part it functions as needed. Load enough to fill the house with sound and always a nice connection to all my other Sonos products.
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Bob
from Arden Hills, MN
Verified Purchase:Yes
I do like the sound. However, it was difficult for me to set up. But the biggest problem is that the sonos app does not recognize the Roam when I start it. It takes anywhere from 20 seconds to minutes before it recognizes it. Then I'm having a lot of trouble getting to stations to display.
Pros: Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: PT
from Ohio
Verified Purchase:Yes
We use it on our screened in porch in summer months. Great little speaker. Easy to set up.
Pros: Easy to Set Up, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: MRP
from Fort Mill SC
Verified Purchase:Yes
We wanted something that had a great sound and we could travel with.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com