Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
4
It's almost perfect
on January 7, 2022
Posted by: LT
from Toronto, On Canada
Verified Purchase:No
I've had it for about 3 weeks now. The sound is fantastic and I love that I can connect to my Sonos network and have the same sound throughout the house. Only thing I'm not impressed with is battery life, don't think I'm the 10hrs it claims to give. Disclaimer: Haven't tried the Bluetooth connection as I haven't taken it out the house yet
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Battery life should be better
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Excellent sound. Battery life is weak. Sonos app is spotty.
on January 7, 2022
Posted by: Marty
from Ottawa Ontario Canada
Verified Purchase:No
I use my Sonos to play music in multiple rooms where it would be inconvenient to have a full stereo, ie bathroom, kitchen, garage.
Pros: Expandable, Streams All My Music, and More, Superior Sound
Cons: Battery life, Difficult Setup, Difficult to Use, Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
I started my Sonos journey with the Roam
on December 28, 2021
Posted by: Rob
from Toronto
Verified Purchase:No
Started with a roam and added two Sonos One's...challenge is the Sonos roam keeps disappearing from devices and a lot of times I receive message that Sonos Roam is not available.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Unreliable
Written by a customer while visiting sonos.com
Posted by: Jeff
from Blue Ridge Ga
Verified Purchase:Yes
This unit is a small package that has pretty good sound and in my case using as a supplement to existing pair of similar units to use in different parts of my 12000 sq ft home. Sonos can sometimes be challenging to set up and manage. A new software update seems to upset many users of the system. These are usable on Bluetooth or Wi-Fi. Very portable with good battery life. Shop around and or wait on a sale. They are not crazy expensive but not cheap either.
Pros: Different Music, Different Rooms, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Matt
from Colorado
Verified Purchase:Yes
It's going to live in the bathroom on the counter and I love that I can just pull it off the wireless charger and drag it into the shower with me and not have to worry. I only wish that it were a little louder. It seems to get it on par with many of my speakers I'm at double or even triple the volume on the Roam.
Pros: Bluetooth auto connect, Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options
Cons: Quieter than expected
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Beto
from Costa Rica
Verified Purchase:Yes
Little tech toy for my newborn room. Voice control makes it easy for us while hands are busy and the superior sound quality makes it always enjoyable. The color we chose also matches the baby room (which give it extra points)
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Joe
from New york
Verified Purchase:Yes
The set up was easy. Using the Sonos app is easy and allows control with other speakers in my system
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Glois
from Fort Collins, CO
Verified Purchase:Yes
Very convenient for parties. We have a large patio so it doesn't matter if we entertain inside, outside, or both - Our Sonos system provides the party vibe.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com