Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
5
Awesome Speaker
on October 26, 2023
Posted by: Barry N
from Vancouver, BC
Great speaker, easy initial set up and seamless integration with Amazon Alexa. Sound quality is good for the size.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Love this portable speaker
on October 19, 2023
Posted by: BigBlizz
from Vancouver, BC
Works great in its own or with my arc
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
It's just a bluetooth speaker
on October 19, 2023
Posted by: wavesummit
from Nanaimo, BC
I play music on it, it was a bit of a pain to setup, my phone would listen for the chime but the speaker didn't do it, so then had to manually enter the number on the bottom. Going to try and add google home as a voice assist, just found the experience a bit frustrating compared to previous experiences, I wasn't blown away by the sound quality, so can't really recommend this over others.
Cons: Difficult Setup, Difficult to Use, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
I would probably NOT buy this product again.
on October 9, 2023
Posted by: Greg
from Waterloo, Ontario, Canada
Verified Purchase:No
My ROAM keeps losing connectivity with the computer and I have to keep uninstalling the app and reinstalling. This is becoming quite frustrating. I don't have this issue with my Play 1, just with the ROAM.
Pros: Different Music, Different Rooms
Cons: Keeps Losing Connectivity, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
Excellent portable speaker, misses some mid range still.
on September 18, 2023
Posted by: Xavier
from Canada,BC
Verified Purchase:No
I bought this speaker because I've always disliked the JBL and other similar brands. The sound of the Sonos is incomparable to those speakers tho. The Sonos has a much cleaner and more full sounding speaker. The lightweight aspect of the speaker makes it ideal for throwing in a backpack on a lake day. Tends to miss some mid range (seldom though)
Pros: lightweight, Long Battery Life, Superior Sound, Wireless
Cons: Difficult Setup, Not intuitive setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Bought three, all bricked! Never again
on July 30, 2023
Posted by: Alfonz
from Ontario, CANADA
Verified Purchase:No
I bought three of these. They were amazing. All three are now bricked. Charging pad does nothing, plugging it in the charging light flashes but then goes out. Won't turn on, can't do a factory reset, nothing. I have several SONOS speakers and the amp for my outdoor speakers, they all work great. This thing is garbage. I wouldn't recommend these things to an enemy let alone a friend.
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
no it doesnt work.....I bought a JBL system that is great
on July 24, 2023
Posted by: george
from seattle cbearing
Verified Purchase:No
it does not work........
Pros: Different Music, Different Rooms, Expandable, Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
no it doesnt work.....I bought a JBL system that is great
on July 24, 2023
Posted by: george
from seattle
Verified Purchase:No
does not mate to BT or WIFI
Pros: Wireless
Cons: Difficult to Use, Poor Sound Quality, Unreliable, unreal setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com