Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Posted by: Brian
from Toronto, Canada
Verified Purchase:Yes
My Sonos roam died after 2.5 years since purchase and the standard warranty provided with me a brand new Sonos Roam at no cost. Excellent customer service and warranty!
Pros: Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Such wonderful sound compared to my echo dot!
on November 30, 2023
Posted by: Hootchiemama
from Woodstock Ontario Canada
Verified Purchase:Yes
So far,only connected to Amazon Prime music but hope to be able to incorporate music from my own playlists too.
Pros: Easy to Set Up, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Merlin
from Hamilton, On. Ca.
Verified Purchase:Yes
Very ggood sound.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Peterama
from Buffalo, NY
Verified Purchase:Yes
A very compact and adaptable speaker. Great for small orrms or to listen to music by the pool. Easy to connect with Alexa. Could come with a power adapter than is integrated with bluetooth as the USB cable is clunky and needs a separate adapter.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Won't play Amazon Unlimited music.
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Reefy
from Ottawa, ontario
Verified Purchase:Yes
This product interface and buttons is terrible to use. The one button to switch between wifi and Bluetooth and audio swapping just makes it terrible to use.
Cons: Difficult Setup, Difficult to Use, Poor Sound Quality, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Amazing quality
on November 9, 2023
Posted by: Heffe
from Winnipeg MB
I bought four of these to use around the pool or around the house depending on what we are doing. The versatility and quality has surpassed our expectations. Very happy with our purchase.
Pros: Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Yes
on November 9, 2023
Posted by: Bern
from Penticton, Canada
Have a large Sonos S1 system. I'm in the process of migrating to S2 components and I purchased the roam to test how S2 will Work with S1 on my wifi network. A real pain to setup had to use Sonos support which are very helpful. Running the roam with S2 can be a pain. The unit needs to be turned on or S2 won't recognize and takes you back to the S1 app and you need to reset to get it to work. Love the sound and all Sonos products. Will figure out the software quirks.
Pros: Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
So far does what I got it for
on November 3, 2023
Posted by: Reiver
from West Kelowna BC
Use it outside when working in yard
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com