Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
5
Excellent support after several years of ownership
on May 1, 2024
Posted by: Chris
from Tampa, FL
Verified Purchase:Yes
My several year old Roam failed to charge or turn on. After a simple chat session a replacement was sent and I am very happy with the help i was given. Sonos has made a lifelong customer with this level of customer care.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Meets my needs to extend home system to the outside world.
on April 29, 2024
Posted by: Sonos Sam AA Battery
from Essex, Ontario
Verified Purchase:Yes
Purchased a Roam for friends to extend their system out to their pool. As with all my Sonos products was quite satisfied with the meshing and app uses and the ability to stream from multiple devices/sources. Bought this Roam to extend from the house seamlessly to the front, side or back patios. Bonus that it's also Bluetooth capable for anywhere use.
Pros: Different Music, Different Rooms, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Recommend "Reset" right out of the box
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Kevin Dick
from St Catharines
Verified Purchase:Yes
Outside , great sound and portable
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Rob
from Nova Scotia
Verified Purchase:Yes
Use it at the hot tub
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Ivan
from Toronto, Canada
Verified Purchase:Yes
Great product, great company and really great service. I found it difficult to get Alexa to work, but I'm not really tech savvey. My wife loves the unit and could not wait for me me to get it working. Most of my family members have one.
Pros: Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: George
from Toronto
Verified Purchase:Yes
Works well
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Oldtimer
from North of Toronto, Ontario
Verified Purchase:Yes
Sonos speaker sounded great in the store. I am older and trying to transition from a "wire" to bluetooth, with absolutely no success. If it had a wire, I would be enjoying the speaker thoroughly. My next door neighbour is a little younger, so someday I will wonder over to see if he can help me. In the meantime, I will continue to use my 1970's stereo (albums, CD's, receiver), with music by Boston, Kansas, Styx, Pink Floyd. Ahhhh, the simple days.
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Tricky
from Toronto, Ontario, Canada
Verified Purchase:Yes
I use it outside and inside the house whenever I'm relaxing or working with background music. Great sound and very convenient. I bring it to picnic's and onto the boat when fishing. I would definitely recommend it.
Pros: Easy to Set Up, Once you download the Sonos app, it's easy., Superior Sound, Wireless
Cons: Battery lifetime? and you can't replace it.
I would recommend this to a friend!
Written by a customer while visiting sonos.com