Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
3
Great Sound, Questionable Wi-Fi
on June 22, 2023
Posted by: Scott
from Toronto
Verified Purchase:No
This was purchased as a replacement for a Bose SoundLink wireless speaker and seemed perfect for a speaker with Bluetooth and Wi-Fi capabilities. However, the Wi-Fi connection is quite unreliable (less than my Sonos One speakers) so I have had to rely on Bluetooth and can't enjoy the multi-room audio as I had hoped.
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: Unreliable, Wi-Fi Connection
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Johannes
from Canada
Verified Purchase:Yes
Initial setup was a challenge. I could not get it to connect until I noticed an option under my wifi settings asking if I would like to setup this speaker. Never saw that one before. After that it was very easy
Pros: Streams All My Music, and More, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Grit
from Courtice, ON
Verified Purchase:Yes
I use my SONOS when relaxing on my patio.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Battery is dead after 16 months
on May 28, 2024
Posted by: DDB
from Canada
Verified Purchase:No
Enjoyed this product initially. We bought the charger base and admittedly we left the speaker on the base when we weren't using it. The speaker no longer works. Battery won't charge. The speaker has never been dropped or wet. We were just outside the warranty window. Sonos offered us 30% off to buy a new one - why would we buy a new one after that experience. These speakers are sold as a high end product so they should last.
Pros: Good Sound
Cons: The battery died within 16 months, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Kimberszi
from Ontario, Canada
Verified Purchase:Yes
I use this product outside and purchased them in the orange colour to match my patio furniture ;)
Pros: Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Josh
from Alberta, Canada
Verified Purchase:Yes
Great speaker, I now have 2 of them that I pair together for stereo sound. They sounds amazing and I am really impressed. The first speaker was so easy to pair and set up and for some reason the second one caused a lot of grief and had to be hard reset 3 times as it would crash during set up. Everything has been working since though.
Pros: Different Music, Different Rooms, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: noonas
from Montreal, Canada
Verified Purchase:Yes
It is always in my Go-Bag for weekends and get-away's
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Debbie A
from Texas
Verified Purchase:Yes
This system is absolutely awesome! Speakers are small and easy to carry from one room to another. However, we just purchased multiple speakers to leave in the rooms used more and take them outside when needed. You will not be disappointed with this purchase!
Pros: Different Music, Different Rooms, Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com