Customer reviews from sonos.com
Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Average customer rating
3.8
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,139
4 Stars
350
3 Stars
309
2 Stars
222
1 Star
296
67%of customers recommend this product.
(
1,501 out of
2,227)
Customer Reviews for Sonos - Geek Squad Certified Refurbished Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Customer Rating
5
Sonos? Best thing that I've ever done!
on August 17, 2022
Posted by: Sonos enthusiast
from Vancouver, BC
Verified Purchase:No
Looking for a superior sound experience? Sonos is the way to go for me! Not cheap but we'll worth the investment.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Incredible customer service
on August 8, 2022
Posted by: Catch a Cold
from Lefaivre
Verified Purchase:No
As I said,the range is incredible as is the customer service from Sonos.
Pros: Range on Bluetooth, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Love taking the Roam out on the golf course.
on August 9, 2022
Posted by: jareyschlabach
from Lecanto, FL
Verified Purchase:No
Take it on vacations, golfing, etc..
Pros: Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great sound a little fussy
on July 30, 2022
Posted by: Banjo Player
from New Albany\OH
Verified Purchase:No
I love these speakers. I setup 2 speakers for stereo sound. The setup was very simple and quick. I have Sonos on my iPhone and the setup could not be easier. The challenge I have, is making sure the two speakers are working together. I am blind. To turn the speakers require a simple push of the button on the back of the speaker. There is an audible sound for blue tooth mode and power off, but no sound or audio feedback for turning them on. I usually will place the speakers on the Sonos mag charging pads, I purchased. This usually turns them on. Several times the speakers have not worked in stereo mode together, so I need to go back to the mag charging pad. This usually works. Once I just unpair the speakers and pair them back together. This process of making sure the stereo pair is working seems a little fussy. Beyond the pairing issues, we love sitting out on our patio and listening to our favorite music. We usually have one of the SiriusXM stations on while having some wine or something to eat. It is great to use one of my music services like Amazon music or SiriusXM in wifi mode without wires. Did I mention the speakers sound great. Plenty of bass and volume.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Love the product but upset that Series 1 and 2 don't talk
on April 20, 2022
Posted by: Kelly
from Bradenton FL
Verified Purchase:No
Nice and versatile but do not like having to use 2 different apps for Sonos 1 and Sonos 2
Pros: Easy to Set Up, Streams All My Music, and More, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
It does the job
on August 30, 2022
Posted by: JBK
from Santiago, Chile
Verified Purchase:No
Portability of quality sound is the key.
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I have two and o will purchase more
on August 29, 2022
Posted by: yiannisv
from ny isa
Verified Purchase:No
best to buy
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Love it but the set up was a nightmare!
on July 22, 2022
Posted by: Auntie Joe
from Portsmouth Rhode Island
Verified Purchase:No
Took us several times on the phone to get the set up and finally did. We plan to use the roam away from the house and all by itself because it will not be compatible with the rest of our system except for our Move
Pros: Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com